Purolator Canada review by Amina

Si je pouvais donner 0 je l’aurai donné. J’ai trouvé le papier « sorry, we missed you » le 21 juillet alors que j’étais à la maison toute la journée. Je me suis déplacée le lendemain tel qu’indiqué sur le papier à la succursale mais mon colis n’y était pas. La dame n’avait pas d’explication et m’a dit qu’ils vont refaire une livraison. Aucune re livraison n’a été faite. Le 23 juillet, j’appelle au service à la clientèle. Après une longue attente, on ne dit que mon colis a été scanné au centre d’expédition juste le 23 juillet matin. J’ai demandé qu’ils me fassent une re livraison, on me dit que ce ne peut pas être fait avant le 26 juillet. A suivre… Et le site de suivi des colis. OMG. Des pubs à ne pas en finir!!!! Vraiment déçue surtout que la livraison n’est pas donnée!!

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Other comments

  • Single evelope to be delivered shkuld have been here over a week ago. No one to answer when it will arrive! This site wants me to pay for information on delivery time. IM NOT PAYING YOU TO TELK ME WHY IT ISNT HERE YET! canada post ciukd have deliveres it over a week ago!! Purolator is the worst ive ever seen at on time delivery!! And im a trucker so i know how long it takes. Fed ex would have had it here over a week ago too! Purolato.... you suck!!


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  • I am yet to receive my parcel ,since 3weeks


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  • Where is my parcel


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  • What is going on with my parcel???? Was told I'd have it in 2 or 3 days !!! It's been exactly 2 WEEKS!!!! AND NOW I JUST SEE THAT IT WENT FROM QUEBEC TO BURLINGTON ONTARIO! WHICH IS FATHER FROM WHERE IM AT! BY THE LOOK OF THESE REVIEWS SOMEONE NEEDS TO DO SOMETHING ABOUT THE WAY THINGS ARE BEING RUN THERE OR YOUGUYS ARE GONNA START LOSING ALOT OF BUSINESS! If I don't get my parcel by tomorrow you'll be returning it and I'll just start dealing with another courier. Unacceptable!


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  • Vevor is great .tools are great . delivery by the one company they use is 0. Not even 0 its pathetic. NOT ONE PARCEL ATTEMPT BY PUROLATER TO DELIVER TO MY APARTMENT HAS ARRIVED.NOT ONE. DALIVERY BY PUROLATER MUST STOP. ALL DELIVERIES BY UPS Showed UP AND ON TIME AND THEY KNEW HOW TO USE AND READ TO USE AN APARTMENT DOOR BUZZER SCREEN


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  • Tracking is good. Its stupidity of driver to not read door screen to scroll down to door number and press on it which dials my phone number. 3 deliveries and 3 drivers all just trying to press in our door number. Which gives a busy signal. Thats not a good record . and ups has always called when on way. Then buzzes us properly. Not purolater.0 out of 3 tries. Wow. I would really talk to drivers about reading door screen and learn to not press in door number but to scroll down to it.


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