Purolator Canada review by Carol-Anne Aulenbach
I paid for and was guaranteed delivery for next day before 10,30am. The package was at pickup before cutoff time however it was shipped to another depot prior to being sent out so Puralator says I didnt get it there before cutoff.That is a lie! And...it was never mentioned that cutoff time was from a different depot. This was an extremely important package...and Puralator says...sorry...nothing we can do...and no refund for my premium rate! I will NEVER use them again!! I would rate them a minus ten if I could
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Flafla
Got a big shipment today first time receiving from them and missing one item out of 9 :/ hoping they can find my missing package and bring it back.
Go to reviewCarol St Pierre
I am extremely upset. This was a Christmas gift for my 97 year old mother. Where is it?
Go to reviewRick Davis
We’ll you guys missed this Christmas. Maybe I’ll get my parcel by next Christmas 2025. How do you guys stay in business?
Go to reviewDebra Anderson
Why do your drivers not look at ID before surrendering pkg to people? I was told this envelope was for me, I gave them my name he said yep, had me sign. I was waiting for a new visa card, thought this was it. The mail was actually for someone else. I now have mail that does NOT belong to me. Because your drivers do not concern with who they deliver packages to. I have no way of getting this mail to the right person.
Go to reviewMarci
Horrible service! I was home when the driver dropped a notice in my mailbox without even driving in my driveway, saying I wasn’t home so they were unable to deliver! When I contacted customer service I was asked to pay $2 to speak the an “expert”.
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