Purolator Canada review by Marilyn
Not the best delivery service. I waited two weeks for my parcel that was supposed to be here last week. Tracking system is flawed. It does not give accurate updates on where your parcel is. Then it finally is on the truck for delivery but they didn’t leave it at the house (not home; can’t be there every hour of the day waiting for the package). Had to drive across town to pick up at the depot and when I asked them at the counter if they could take the packing carton because it might not fit in my vehicle I was told they don’t take garbage. Then I had to drag it out to my car myself. Very displeased with Purolator. This lack of good customer service is disappointing.
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Flafla
Got a big shipment today first time receiving from them and missing one item out of 9 :/ hoping they can find my missing package and bring it back.
Go to reviewCarol St Pierre
I am extremely upset. This was a Christmas gift for my 97 year old mother. Where is it?
Go to reviewRick Davis
We’ll you guys missed this Christmas. Maybe I’ll get my parcel by next Christmas 2025. How do you guys stay in business?
Go to reviewDebra Anderson
Why do your drivers not look at ID before surrendering pkg to people? I was told this envelope was for me, I gave them my name he said yep, had me sign. I was waiting for a new visa card, thought this was it. The mail was actually for someone else. I now have mail that does NOT belong to me. Because your drivers do not concern with who they deliver packages to. I have no way of getting this mail to the right person.
Go to reviewMarci
Horrible service! I was home when the driver dropped a notice in my mailbox without even driving in my driveway, saying I wasn’t home so they were unable to deliver! When I contacted customer service I was asked to pay $2 to speak the an “expert”.
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