Purolator Canada review by Allana Bergsma
Awful service! A tv was delivered here Wednesday, my buzzer wasn’t working but I saw driver on my security channel, I ran downstairs and he had taken off within a few minutes. I called and it was supposed to be delivered the next day then I got an email saying it was dropped off at a store and I was to pick it up. Well I’m a 72 year old who can’t do this. I called again and a driver was to pick it up yesterday and deliver to me today. Well guess what a driver did not pick it up yesterday and it’s still at the location I am to pick it up at! Awful service!! Every time I call I’m on hold for 15 minutes. I called 5 different times. I really need a manager to call me!
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Flafla
Got a big shipment today first time receiving from them and missing one item out of 9 :/ hoping they can find my missing package and bring it back.
Go to reviewCarol St Pierre
I am extremely upset. This was a Christmas gift for my 97 year old mother. Where is it?
Go to reviewRick Davis
We’ll you guys missed this Christmas. Maybe I’ll get my parcel by next Christmas 2025. How do you guys stay in business?
Go to reviewDebra Anderson
Why do your drivers not look at ID before surrendering pkg to people? I was told this envelope was for me, I gave them my name he said yep, had me sign. I was waiting for a new visa card, thought this was it. The mail was actually for someone else. I now have mail that does NOT belong to me. Because your drivers do not concern with who they deliver packages to. I have no way of getting this mail to the right person.
Go to reviewMarci
Horrible service! I was home when the driver dropped a notice in my mailbox without even driving in my driveway, saying I wasn’t home so they were unable to deliver! When I contacted customer service I was asked to pay $2 to speak the an “expert”.
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