Purolator Canada review by Janice
Very unhappy with this service. I’ve left instructions for delivery via Purolator call centre with unsuccessful execution. I’ve had to call 2 or 3 times just to get correct instructions relayed to delivery personnel. This has happened to me 3 times now. I recently was told I have 2 minutes to walk down 2 flights of stairs to meet delivery person at the door as they are on such a tight schedule. I’m 70 years old. I hope I can make the drivers ridged time frame and not fall down the stairs. I order items to be delivered to my home. Purolstor is the worse company for this service. There is no customer service. There is no listening to the customer. I hope you will read this complaint and address some of these issues.
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Flafla
Got a big shipment today first time receiving from them and missing one item out of 9 :/ hoping they can find my missing package and bring it back.
Go to reviewCarol St Pierre
I am extremely upset. This was a Christmas gift for my 97 year old mother. Where is it?
Go to reviewRick Davis
We’ll you guys missed this Christmas. Maybe I’ll get my parcel by next Christmas 2025. How do you guys stay in business?
Go to reviewDebra Anderson
Why do your drivers not look at ID before surrendering pkg to people? I was told this envelope was for me, I gave them my name he said yep, had me sign. I was waiting for a new visa card, thought this was it. The mail was actually for someone else. I now have mail that does NOT belong to me. Because your drivers do not concern with who they deliver packages to. I have no way of getting this mail to the right person.
Go to reviewMarci
Horrible service! I was home when the driver dropped a notice in my mailbox without even driving in my driveway, saying I wasn’t home so they were unable to deliver! When I contacted customer service I was asked to pay $2 to speak the an “expert”.
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