Connie
Man is #Purlator ever gone to the dogs! So I ordered something. Made the mistake of putting my old business shop address on it. The new tenant said she would call me when it came in. Lmao now because Purlator said it was a box number and took my parcel back to #Vermillion . I got a email saying they can not deliver to a box number. Lol was a store address not a Box number. Call the 1800 number and said fine if they can't deliver to a store address (lol not a Box at all) then delivery it to my freinds house address. (She gets deliveries there all the time same as the store.) Nope got an email saying they could not deliver to a box number. (LOL she is a house) Again I used the bot chat put her address in it, called again gave her address. Then again I get yet another email we can not deliver to a box number. Are you people that drafty? Then I decided on the 7th to go to Wainwright Purlator at Apple Drugs. The lady was very helpful. She called Vermillion. She was told yes I am looking at it. We will have it in Wainwright at Apple Drug's for her to pickup. OMG I get another email it has been sent to #Lloydminster. ( It is the hub. When parcel go there they are then sent back to where they came from.) I again called Purlator at Apple Drugs told them where it was now and that would they please get someone to delivery my parcel for me to pick up at your business. Well OMG after 10 frigging days of fighting to get my parcel that they said was a box number I had to post this. I do not see a box number on the first address, nor the second. #Purlator get your sh**together or buy glasses for your people or teach them to read address. Something has to be done to improve your customer contact etc.
Share your opinion on Purolator Canada delivery, tracking or service
Me
Single evelope to be delivered shkuld have been here over a week ago. No one to answer when it will arrive! This site wants me to pay for information on delivery time. IM NOT PAYING YOU TO TELK ME WHY IT ISNT HERE YET! canada post ciukd have deliveres it over a week ago!! Purolator is the worst ive ever seen at on time delivery!! And im a trucker so i know how long it takes. Fed ex would have had it here over a week ago too! Purolato.... you suck!!
Kemi
I am yet to receive my parcel ,since 3weeks
Ken Ponto
Where is my parcel
Colin
What is going on with my parcel???? Was told I'd have it in 2 or 3 days !!! It's been exactly 2 WEEKS!!!! AND NOW I JUST SEE THAT IT WENT FROM QUEBEC TO BURLINGTON ONTARIO! WHICH IS FATHER FROM WHERE IM AT! BY THE LOOK OF THESE REVIEWS SOMEONE NEEDS TO DO SOMETHING ABOUT THE WAY THINGS ARE BEING RUN THERE OR YOUGUYS ARE GONNA START LOSING ALOT OF BUSINESS! If I don't get my parcel by tomorrow you'll be returning it and I'll just start dealing with another courier. Unacceptable!
Janett Poorman
Vevor is great .tools are great . delivery by the one company they use is 0. Not even 0 its pathetic. NOT ONE PARCEL ATTEMPT BY PUROLATER TO DELIVER TO MY APARTMENT HAS ARRIVED.NOT ONE. DALIVERY BY PUROLATER MUST STOP. ALL DELIVERIES BY UPS Showed UP AND ON TIME AND THEY KNEW HOW TO USE AND READ TO USE AN APARTMENT DOOR BUZZER SCREEN
Janett Poorman
Tracking is good. Its stupidity of driver to not read door screen to scroll down to door number and press on it which dials my phone number. 3 deliveries and 3 drivers all just trying to press in our door number. Which gives a busy signal. Thats not a good record . and ups has always called when on way. Then buzzes us properly. Not purolater.0 out of 3 tries. Wow. I would really talk to drivers about reading door screen and learn to not press in door number but to scroll down to it.