Purolator Canada review by Connie

Man is #Purlator ever gone to the dogs! So I ordered something. Made the mistake of putting my old business shop address on it. The new tenant said she would call me when it came in. Lmao now because Purlator said it was a box number and took my parcel back to #Vermillion . I got a email saying they can not deliver to a box number. Lol was a store address not a Box number. Call the 1800 number and said fine if they can't deliver to a store address (lol not a Box at all) then delivery it to my freinds house address. (She gets deliveries there all the time same as the store.) Nope got an email saying they could not deliver to a box number. (LOL she is a house) Again I used the bot chat put her address in it, called again gave her address. Then again I get yet another email we can not deliver to a box number. Are you people that drafty? Then I decided on the 7th to go to Wainwright Purlator at Apple Drugs. The lady was very helpful. She called Vermillion. She was told yes I am looking at it. We will have it in Wainwright at Apple Drug's for her to pickup. OMG I get another email it has been sent to #Lloydminster. ( It is the hub. When parcel go there they are then sent back to where they came from.) I again called Purlator at Apple Drugs told them where it was now and that would they please get someone to delivery my parcel for me to pick up at your business. Well OMG after 10 frigging days of fighting to get my parcel that they said was a box number I had to post this. I do not see a box number on the first address, nor the second. #Purlator get your sh**together or buy glasses for your people or teach them to read address. Something has to be done to improve your customer contact etc.