Purolator Canada review by Shane Doyle
Incompetence at a truly incompetent level. Who are you hiring to deliver parcels? I placed 1 order on Amazon, it gets shipped in 6 separate parcels. All the other 5 arrived in good time. But this one? Oh, it left the final sorting facility to be dropped at my home 5 days ago, but no word on what happened that day. It went out the next day again, but updated with "Wrong address" ?? Goes out the third day - and yup again it's updated with "Wrong Address" ?? Same address as the other 5 parcels that already arrived. I call them, make sure they have all the correct info, and door buzzer codes... ect. And now yesterday - the 5th day, another failed delivery attemp with not explanation. My Front Door goes to my cell-phone, so if they were ever, even once at the front door of my building and I'm not available to answer, it will go to my voicemail - yet not-so-surprising.. there is no messages on my phone for 4 failed attempts at delivery.
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Flafla
Got a big shipment today first time receiving from them and missing one item out of 9 :/ hoping they can find my missing package and bring it back.
Go to reviewCarol St Pierre
I am extremely upset. This was a Christmas gift for my 97 year old mother. Where is it?
Go to reviewRick Davis
We’ll you guys missed this Christmas. Maybe I’ll get my parcel by next Christmas 2025. How do you guys stay in business?
Go to reviewDebra Anderson
Why do your drivers not look at ID before surrendering pkg to people? I was told this envelope was for me, I gave them my name he said yep, had me sign. I was waiting for a new visa card, thought this was it. The mail was actually for someone else. I now have mail that does NOT belong to me. Because your drivers do not concern with who they deliver packages to. I have no way of getting this mail to the right person.
Go to reviewMarci
Horrible service! I was home when the driver dropped a notice in my mailbox without even driving in my driveway, saying I wasn’t home so they were unable to deliver! When I contacted customer service I was asked to pay $2 to speak the an “expert”.
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