Purolator Canada review by Shane Doyle

Incompetence at a truly incompetent level. Who are you hiring to deliver parcels? I placed 1 order on Amazon, it gets shipped in 6 separate parcels. All the other 5 arrived in good time. But this one? Oh, it left the final sorting facility to be dropped at my home 5 days ago, but no word on what happened that day. It went out the next day again, but updated with "Wrong address" ?? Goes out the third day - and yup again it's updated with "Wrong Address" ?? Same address as the other 5 parcels that already arrived. I call them, make sure they have all the correct info, and door buzzer codes... ect. And now yesterday - the 5th day, another failed delivery attemp with not explanation. My Front Door goes to my cell-phone, so if they were ever, even once at the front door of my building and I'm not available to answer, it will go to my voicemail - yet not-so-surprising.. there is no messages on my phone for 4 failed attempts at delivery.

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Other comments

  • Single evelope to be delivered shkuld have been here over a week ago. No one to answer when it will arrive! This site wants me to pay for information on delivery time. IM NOT PAYING YOU TO TELK ME WHY IT ISNT HERE YET! canada post ciukd have deliveres it over a week ago!! Purolator is the worst ive ever seen at on time delivery!! And im a trucker so i know how long it takes. Fed ex would have had it here over a week ago too! Purolato.... you suck!!


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  • I am yet to receive my parcel ,since 3weeks


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  • Where is my parcel


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  • What is going on with my parcel???? Was told I'd have it in 2 or 3 days !!! It's been exactly 2 WEEKS!!!! AND NOW I JUST SEE THAT IT WENT FROM QUEBEC TO BURLINGTON ONTARIO! WHICH IS FATHER FROM WHERE IM AT! BY THE LOOK OF THESE REVIEWS SOMEONE NEEDS TO DO SOMETHING ABOUT THE WAY THINGS ARE BEING RUN THERE OR YOUGUYS ARE GONNA START LOSING ALOT OF BUSINESS! If I don't get my parcel by tomorrow you'll be returning it and I'll just start dealing with another courier. Unacceptable!


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  • Vevor is great .tools are great . delivery by the one company they use is 0. Not even 0 its pathetic. NOT ONE PARCEL ATTEMPT BY PUROLATER TO DELIVER TO MY APARTMENT HAS ARRIVED.NOT ONE. DALIVERY BY PUROLATER MUST STOP. ALL DELIVERIES BY UPS Showed UP AND ON TIME AND THEY KNEW HOW TO USE AND READ TO USE AN APARTMENT DOOR BUZZER SCREEN


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  • Tracking is good. Its stupidity of driver to not read door screen to scroll down to door number and press on it which dials my phone number. 3 deliveries and 3 drivers all just trying to press in our door number. Which gives a busy signal. Thats not a good record . and ups has always called when on way. Then buzzes us properly. Not purolater.0 out of 3 tries. Wow. I would really talk to drivers about reading door screen and learn to not press in door number but to scroll down to it.


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