After several attempts to retrieve my package through a robot or so called expert, I’m directed to a page to enter my credit card info for a “one time $2 fee” plus a monthly membership fee to get the problem created by Purolator’s driver, resolved. I didn’t choose Purolator to have my package sent to me so I’m sure as heck not paying them to correct their mistake and then mess around with trying to cancel the membership. It’s all fine and dandy if they manage to get it right the first time but if you don’t, then give up on Purolator and hope that your sending company will resend…hopefully another way. Purolator, fix your poor delivery service!
Flafla
Got a big shipment today first time receiving from them and missing one item out of 9 :/ hoping they can find my missing package and bring it back.
Go to reviewCarol St Pierre
I am extremely upset. This was a Christmas gift for my 97 year old mother. Where is it?
Go to reviewRick Davis
We’ll you guys missed this Christmas. Maybe I’ll get my parcel by next Christmas 2025. How do you guys stay in business?
Go to reviewDebra Anderson
Why do your drivers not look at ID before surrendering pkg to people? I was told this envelope was for me, I gave them my name he said yep, had me sign. I was waiting for a new visa card, thought this was it. The mail was actually for someone else. I now have mail that does NOT belong to me. Because your drivers do not concern with who they deliver packages to. I have no way of getting this mail to the right person.
Go to reviewMarci
Horrible service! I was home when the driver dropped a notice in my mailbox without even driving in my driveway, saying I wasn’t home so they were unable to deliver! When I contacted customer service I was asked to pay $2 to speak the an “expert”.
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