Third review. Purolator completely failed me. I’ve spent countless hours trying to get my package delivered and today they revealed that they pass it over to Canada Post. Thankfully it’s out of Purolator’s hands. I was given a tracking number for CPost and find out that Purolator had recorded an incorrect delivery address, after I twice called and changed the address to my workplace so it would not be missed. They didn’t even ask where’s this business located in the small town when they passed through. Basically they HAD to drive past it, a large structure with name above it, as they headed on to the local post office. With the time I spent on the phone and online with a robot, I picked up the slack in overtime hours worked for them. I give a one star rating for getting out of bed to go for a drive.
Flafla
Got a big shipment today first time receiving from them and missing one item out of 9 :/ hoping they can find my missing package and bring it back.
Go to reviewCarol St Pierre
I am extremely upset. This was a Christmas gift for my 97 year old mother. Where is it?
Go to reviewRick Davis
We’ll you guys missed this Christmas. Maybe I’ll get my parcel by next Christmas 2025. How do you guys stay in business?
Go to reviewDebra Anderson
Why do your drivers not look at ID before surrendering pkg to people? I was told this envelope was for me, I gave them my name he said yep, had me sign. I was waiting for a new visa card, thought this was it. The mail was actually for someone else. I now have mail that does NOT belong to me. Because your drivers do not concern with who they deliver packages to. I have no way of getting this mail to the right person.
Go to reviewMarci
Horrible service! I was home when the driver dropped a notice in my mailbox without even driving in my driveway, saying I wasn’t home so they were unable to deliver! When I contacted customer service I was asked to pay $2 to speak the an “expert”.
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