Purolator Canada review by Nicole
Not impressed at all! Package not delivered and returned to sender (Whirpool). Purolator called me to inform me that the civic number was missing. I am the customer so I gave it to them. They told me to that the change had to be done by Whirpool since they have sent the order. But Purolator was talking to me, the person receiving the package! I called Whirpool and asked that they add the civic number to the package. I was told that Purolator had to do it. When chatting with the Purolator robot, it kept telling me that it had been shipped. I wrote HELP as indicated. I couldn’t get a live person to help me. I am still awaiting for my package 15 days later!
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Flafla
Got a big shipment today first time receiving from them and missing one item out of 9 :/ hoping they can find my missing package and bring it back.
Go to reviewCarol St Pierre
I am extremely upset. This was a Christmas gift for my 97 year old mother. Where is it?
Go to reviewRick Davis
We’ll you guys missed this Christmas. Maybe I’ll get my parcel by next Christmas 2025. How do you guys stay in business?
Go to reviewDebra Anderson
Why do your drivers not look at ID before surrendering pkg to people? I was told this envelope was for me, I gave them my name he said yep, had me sign. I was waiting for a new visa card, thought this was it. The mail was actually for someone else. I now have mail that does NOT belong to me. Because your drivers do not concern with who they deliver packages to. I have no way of getting this mail to the right person.
Go to reviewMarci
Horrible service! I was home when the driver dropped a notice in my mailbox without even driving in my driveway, saying I wasn’t home so they were unable to deliver! When I contacted customer service I was asked to pay $2 to speak the an “expert”.
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