Purolator Canada review by Tylet
Tylet
I received an email stating a delivery was attempted and no one was home and a slip was left on my door. First of all, I was home and I have security footage to back this up and no driver came to my door. Secondly, I phoned Purolator right away and advised them the driver went to the wrong house and the representative said they sent a message to the driver stating for them to drop off my package for sure today at the pickup location here in town ( they did not even offer to redeliver it to my home). I then went to the house where the driver left the slip and it stated I could pick up my package after 3 pm. I went to the pickup location at 4 pm and no package, phoned purolator again and I was told the package was sent back to the warehouse because of a rail derailment in my town and I could pick it up Monday (not delivered to my home) and this is Friday! There was no derailment in my town so that's an out right lie! So now I have to wait till Monday to get my package, total bs. All because of this driver, should lose their job in my opinion! Unacceptable, wish I could leave a zero star.
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Other comments
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Mike
Has been delivering to the wrong address in my town, obviously the driver can't read English aswell has damaged items that cost a few hundred dollars. Currently waiting today may 2nd 2024 for a package that was apparently picked up a 10:00am this morning and still hasn't been delivered but could be at the wrong address again
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HECK
Two days late, not great
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Jagjeet singh
Wow very fast service
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Disappointed
Shipment promised 4/25 arrived 4/30.
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Jenny Vanoostveen
Wow, that was fast delivery ... 2 days!
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Melanie J Schubert
Paid for Express 1 day delivery. I day was highlighted on our receipt. Parcel did not arrive until day 4! And unable to talk to anyone as it was over the weekend.
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