I gave a low score because as an avid shopper online with Amazon, EBay, Waifair, I experience several different couriers. Mots of them are very good with tracking. I ordered some fitness equipment on April 11th and as I wait it is now the 17th, there has only been one update which was on Sunday April 14th. It showed arrived in Ontario and that’s it. Nothing more! And the scheduled date for delivery is Apr 19th. I know from experience and hundreds of deliveries it certainly does not take 5 days to come to Saskatchewan. Intelcom has deliveries from Ontario coming in 2 days. What does it just sit there? I thought Purolator was supposed to be a superior company with many years in business. But as of now they have fallen way below the standards of most of the other couriers out there. I hope they can get up to speed in deliveries and tracking.
Flafla
Got a big shipment today first time receiving from them and missing one item out of 9 :/ hoping they can find my missing package and bring it back.
Go to reviewCarol St Pierre
I am extremely upset. This was a Christmas gift for my 97 year old mother. Where is it?
Go to reviewRick Davis
We’ll you guys missed this Christmas. Maybe I’ll get my parcel by next Christmas 2025. How do you guys stay in business?
Go to reviewDebra Anderson
Why do your drivers not look at ID before surrendering pkg to people? I was told this envelope was for me, I gave them my name he said yep, had me sign. I was waiting for a new visa card, thought this was it. The mail was actually for someone else. I now have mail that does NOT belong to me. Because your drivers do not concern with who they deliver packages to. I have no way of getting this mail to the right person.
Go to reviewMarci
Horrible service! I was home when the driver dropped a notice in my mailbox without even driving in my driveway, saying I wasn’t home so they were unable to deliver! When I contacted customer service I was asked to pay $2 to speak the an “expert”.
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