Purolator Canada review by Kj

Terrible.... wanted a parcel delivered next day....I was offered 3 different times and prices as to what time I would like delivered next day... I chose most expensive and stated rush delivery The next day my parcel was NOT delivered at all...now I'm on the phone for over one hour trying to get to speak with someone to find out why my parcel, not only high priority 9am delivery, was not delivered at all The employee didn't seem affected, simply, it will have to go out tomorrow.....that is not what I paid for... No call back from Purolator as I was told I would shortly receive a call from expediter....nothing Get this, delivery was High Priority to a Solicitors office which opens at 9am....on day 2 of delivery, driver arrived at 8:58am and left stating could not deliver, office opens at 9am ....delivery time was scheduled for 9am...wait 2 minutes Finally, delivered almost 30 hours late I have asked for refund as I paid $140.00 for a delivery Purolator offered and did not provide service as offered and paid for Not the service Purolator offered in the past