Purolator Canada review by Kj

Terrible.... wanted a parcel delivered next day....I was offered 3 different times and prices as to what time I would like delivered next day... I chose most expensive and stated rush delivery The next day my parcel was NOT delivered at all...now I'm on the phone for over one hour trying to get to speak with someone to find out why my parcel, not only high priority 9am delivery, was not delivered at all The employee didn't seem affected, simply, it will have to go out tomorrow.....that is not what I paid for... No call back from Purolator as I was told I would shortly receive a call from expediter....nothing Get this, delivery was High Priority to a Solicitors office which opens at 9am....on day 2 of delivery, driver arrived at 8:58am and left stating could not deliver, office opens at 9am ....delivery time was scheduled for 9am...wait 2 minutes Finally, delivered almost 30 hours late I have asked for refund as I paid $140.00 for a delivery Purolator offered and did not provide service as offered and paid for Not the service Purolator offered in the past

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Other comments

  • Single evelope to be delivered shkuld have been here over a week ago. No one to answer when it will arrive! This site wants me to pay for information on delivery time. IM NOT PAYING YOU TO TELK ME WHY IT ISNT HERE YET! canada post ciukd have deliveres it over a week ago!! Purolator is the worst ive ever seen at on time delivery!! And im a trucker so i know how long it takes. Fed ex would have had it here over a week ago too! Purolato.... you suck!!


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  • I am yet to receive my parcel ,since 3weeks


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  • Where is my parcel


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  • What is going on with my parcel???? Was told I'd have it in 2 or 3 days !!! It's been exactly 2 WEEKS!!!! AND NOW I JUST SEE THAT IT WENT FROM QUEBEC TO BURLINGTON ONTARIO! WHICH IS FATHER FROM WHERE IM AT! BY THE LOOK OF THESE REVIEWS SOMEONE NEEDS TO DO SOMETHING ABOUT THE WAY THINGS ARE BEING RUN THERE OR YOUGUYS ARE GONNA START LOSING ALOT OF BUSINESS! If I don't get my parcel by tomorrow you'll be returning it and I'll just start dealing with another courier. Unacceptable!


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  • Vevor is great .tools are great . delivery by the one company they use is 0. Not even 0 its pathetic. NOT ONE PARCEL ATTEMPT BY PUROLATER TO DELIVER TO MY APARTMENT HAS ARRIVED.NOT ONE. DALIVERY BY PUROLATER MUST STOP. ALL DELIVERIES BY UPS Showed UP AND ON TIME AND THEY KNEW HOW TO USE AND READ TO USE AN APARTMENT DOOR BUZZER SCREEN


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  • Tracking is good. Its stupidity of driver to not read door screen to scroll down to door number and press on it which dials my phone number. 3 deliveries and 3 drivers all just trying to press in our door number. Which gives a busy signal. Thats not a good record . and ups has always called when on way. Then buzzes us properly. Not purolater.0 out of 3 tries. Wow. I would really talk to drivers about reading door screen and learn to not press in door number but to scroll down to it.


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