Purolator Canada review by Therese
Absolute horrible service! My parcel was supposed to be delivered yesterday. Since it needed a signature, we stayed home all day and no delivery! Not even an update on the tracker! Today, my husband stays home again! No delivery! The parcel was dropped off at the depot. The driver didn’t even make an attempt to deliver it my house. The address was clearly printed on the box. I found out the regular driver was on vacation for 2 weeks and this happens every, single time! Pur ola tôt you need to train your drivers to give your customers a better experience! You will no longer be delivering to my home. We are now going with your competitor! Customer service is obviously not your priority! Shameful!
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Flafla
Got a big shipment today first time receiving from them and missing one item out of 9 :/ hoping they can find my missing package and bring it back.
Go to reviewCarol St Pierre
I am extremely upset. This was a Christmas gift for my 97 year old mother. Where is it?
Go to reviewRick Davis
We’ll you guys missed this Christmas. Maybe I’ll get my parcel by next Christmas 2025. How do you guys stay in business?
Go to reviewDebra Anderson
Why do your drivers not look at ID before surrendering pkg to people? I was told this envelope was for me, I gave them my name he said yep, had me sign. I was waiting for a new visa card, thought this was it. The mail was actually for someone else. I now have mail that does NOT belong to me. Because your drivers do not concern with who they deliver packages to. I have no way of getting this mail to the right person.
Go to reviewMarci
Horrible service! I was home when the driver dropped a notice in my mailbox without even driving in my driveway, saying I wasn’t home so they were unable to deliver! When I contacted customer service I was asked to pay $2 to speak the an “expert”.
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