Worst shipping company I've ever had to deal with, all because my buildings buzzer doesnt work and they dont have "company phones" no shipping company I've dealt with ever had a company phone they call me from their personal phone. I had two live agents tell me it would be at the mobile truck at a specific date and then I get told no it wont be there, apparently it takes 24-48 hours for the depot to process it but I've had 3 statuses since telling me the same thing incorrect address no entry code everyday since!, I took work off expecting to pick up my package that apparently won't be there now!, purolator you need to fix your issues. Worst and I mean worst company ever!!!!!!!!
Flafla
Got a big shipment today first time receiving from them and missing one item out of 9 :/ hoping they can find my missing package and bring it back.
Go to reviewCarol St Pierre
I am extremely upset. This was a Christmas gift for my 97 year old mother. Where is it?
Go to reviewRick Davis
We’ll you guys missed this Christmas. Maybe I’ll get my parcel by next Christmas 2025. How do you guys stay in business?
Go to reviewDebra Anderson
Why do your drivers not look at ID before surrendering pkg to people? I was told this envelope was for me, I gave them my name he said yep, had me sign. I was waiting for a new visa card, thought this was it. The mail was actually for someone else. I now have mail that does NOT belong to me. Because your drivers do not concern with who they deliver packages to. I have no way of getting this mail to the right person.
Go to reviewMarci
Horrible service! I was home when the driver dropped a notice in my mailbox without even driving in my driveway, saying I wasn’t home so they were unable to deliver! When I contacted customer service I was asked to pay $2 to speak the an “expert”.
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