I mean I don’t understand how the shipping method of Purolator work but come on... I was missing my delivery and they asked me to pick it up by showing my ID. I wasn’t paying attention to the instructions enough that I miss a proof of my shipping address. So they would not let me take my package and ask for re-send it. Like how? I was literally the person of that package. What a waste of time. I don’t understand how you don’t leave the package at the door, I didn’t pay shipping cost for picking up myself, not only that but come to resend it. I think you all need to have some change on it. I am aware that it was happening because I missed the package and can not show my proof on address, but I bring my self and my ID. Moreover I know what’s was inside that package.
Flafla
Got a big shipment today first time receiving from them and missing one item out of 9 :/ hoping they can find my missing package and bring it back.
Go to reviewCarol St Pierre
I am extremely upset. This was a Christmas gift for my 97 year old mother. Where is it?
Go to reviewRick Davis
We’ll you guys missed this Christmas. Maybe I’ll get my parcel by next Christmas 2025. How do you guys stay in business?
Go to reviewDebra Anderson
Why do your drivers not look at ID before surrendering pkg to people? I was told this envelope was for me, I gave them my name he said yep, had me sign. I was waiting for a new visa card, thought this was it. The mail was actually for someone else. I now have mail that does NOT belong to me. Because your drivers do not concern with who they deliver packages to. I have no way of getting this mail to the right person.
Go to reviewMarci
Horrible service! I was home when the driver dropped a notice in my mailbox without even driving in my driveway, saying I wasn’t home so they were unable to deliver! When I contacted customer service I was asked to pay $2 to speak the an “expert”.
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