average from 3002 reviews
Laurie Whitehouse
Delay in my delivery. Sitting not far from me. Yet I don’t have it. Says out for delivery. Seriously upset as I needed this package before 5 pm. Pain to get it today. So why the high price for such slow service ??????
SamiAm
Using my phone to check out Purolator tracking, it's almost impossible to understand what it's telling me, where is my package
breanna
Packages are ALWAYS super late, and it’s never updated where they are. It happens with every single package. So annoying.
Stewart Martin
This is the slowest courier in the country. Owned by Canada Post so no surprise. If private business ran like crown corporations, the entire country would be bankrupt! You can do better but will you?
Van
Bad experience twice with this carrier. Not expected them will be with any order in the furture
Chris
What parcel takes a week to go 2000km, never again will I use Purolater, a bicycle is just as fast
James Haskell
Very unclear about what goes on with this company. Late delivery and never gives clear info on package.
James Bondy
We found Purolator extremely professional and the person we spoke to on the phone was very pleasant and engaging and friendly. We were quite impressed with the online telephone portion of our dealings with Purolator. Good work
Germinal
They are always late, or lose the package, or leave it at their base in St.Laurent if you live in Montreal. It is annoying how they almost never manage to do their job right.
Patrick Labelle
Purolator and Canada post are the only carriers who do not deliver anything to our address and our post office do not accept items of over 25lbs which Purolator is unable to deliver. This is a failure for Purolator and Canada Post.