average from 3002 reviews
Happy Customer
Excellent Service !!! My package was delivered to destination the next day without delay. All the staff was helpful . . . Thank you
SimranJit Kaur
I have 2 orders with purolator..but they didn’t delivers even 1 parcel yet. Very very bad service
Andre
Once again.. had to go get it myself at the depot because it was sent on the wrong truck..
Georgii
Take for ever to ship, and even if they shiped the package its even damaged or missing somewhere
Vincent Monnier
This company is a joke. Late deliveries and poor communication make it absolutely unreliable.
Debbie Larson
The Purolator service in my community, Fort Frances Ontario Canada is absolutely deplorable. I cringe whenever I have an online order being delivered via Purolator because I know its gonna be a nightmare. Most times they will say " attempted delivery" when they legit havent even made an attempt to do so. They have to buzz to get into my building and this shows up as a phone call ID and there never are any. The depot that they use here ( a taxi stand) only has pick up hours between 10 am -3pm and they close at 6. If you try any other time during the day, they are out on ride calls and closed. Its almost impossible to be able to pick up packages there unless you dont work. If I could specify how I want my packages shipped , I would NEVER choose Purlator.
VP
They don't even bother going to the door with the package. They just give a notice that they missed you and you have to go get your package. It's terrible, probably the worst delivery service.
Bill Sparrow
4 days and still not delivered! An envelope and msg is delayed due to highway closure. There is no closure between Calgary and Vernon!!