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Purolator Canada reviews

Purolator Canada reviews
1.86

average from 3002 reviews

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5 stars
12%
4 stars
2%
3 stars
1%
2 stars
5%
1 stars
80%

Worst of all,had to drive 40 minutes to pick up a parcel that was not even dropped off...another 40 minutes

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Poor I never know where my package ends up. Ready for pick up they post but don’t ever tell me where.

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never had an issue to talk about.2 years or more of service

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My parcel was delivery in time!!

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I have to say that this company's service has gotten worse in the last year and it drives me nuts how long u people take to get a package from ontario to only BC it never before took over a week for something to get to me but now it takes over a week for me to get something sent to me from ontario thats sad i have to say. I think i am just going to stick with UPS Because it only takes 3 days for me to get packages from ontario not no 7 plus days that it seems to take with you Purolator people

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Very hard to contact and the customer care representatives are very rude.

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Excellent and fast service

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Late arrival.. information had to come by.

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Did not deliver package. Claim wrong shipping address but the company sending verified correct address.

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They always say they showed up at the address and nobody was at home, which in my case was incorrect for at least two deliveries. The delivery person just fakes that nobody was at home and they leave a note at the door. This is not acceptable in covid situation. I have raised this two times and no feedback so far. If I could I would give zero stars!!!

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Absolutely brilliant staff at the Kentville depot, Thanks Guys for all your help Made my Transaction with Purolator so simple and effortless. Will definitely be seeing me again

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Purolator is always our first choice for our personal and corporate needs. Truly great and professional service. Thank you, G. Vail

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They work but they only hold your packages for 5 business days if you miss delivery, and you can’t add extra delivery instructions beyond the address on the package

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Very bad service always is delayed and the truck when is coming never ring the doorbell just leave the note that now one wasn’t there

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Totally incompetent. The package has been on a truck for three days five miles from its destination!!

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