Purolator Canada reviews

My order never delivered which I ordered from Amazon. I waited a week over for my shipment. When called customer service they replied shipment stated you moved to new address. They don’t even advised customer about what their drivers said or mentioned on package.

Poor tracking system. Today is March 6. The online tracking system displayed delivery status on March 4???? What kind of delivery is this slow?

Drivers do not know how to operate a simple buzzer. Contacted customer service the same day of 1st attempt gave, instructions on how to buzz me for the next business day delivery....no delivery for next business due to updated instructions including buzz code. Had to wait 3 extra days to get package because driver couldn't navigate a simple buzzer.

I had a very timed parcel that you guys were carrying and no one except the drop off point let me knos where it was. It's $5000worth of medication that can't be kept out of a fridge for more than 24 hours. Way to go. Too bad you can't give a no star review

Needed ship important documents expediantly, shipped from Purolator in Boucherville, QC at 8:00am to arrive next day in Dartmouth, NS. Shouldn't too hard, paid $30 to sent an envelope, could these guys deliver? NOPE! Don't waste your time and money on these guys, terrible!

Not steady on regular delivery

Service is awful live in hamilton package comming from Toronto was shipped to Winnipeg. The package was supposed to be here monday now Wednesday and still not here not satisfied at all.Too bad I have to pick a star because they dont even rate a star in my books.

1 day Express delivery still not there on day 4 so far...

Don't arrive for delivery, but tracking message says delivery attempted and unable to deliver. Poor service

Package from amazon never delivered. Never update the status. Ordered for 1 days delivery and waited for 3 days hopelessly.

in Anjou, they « access » your building 1 in 10 times, and when they do, even if you have 2 elevators in the building, the driver couldn’t careless of your stuff being left at the entrance of 250 people and + building ... I just can’t wait for Amazon to offer more carriers and get rid of them to deliver a few heavier packages. and they ALWAYS serve the same reason « if your building is unaccessible or the package cannot be left out securely » geez! they can get trough the doors but to the elevator 5 feet away and bring it to YOUR door, laziness that’s what it is....

Weather delay, slight snow yesterday, delayed again today, zero snow, roads cleared, this is Canada you know Canada Post seem to be managing.

Terrible service. They do not make any effort to deliver. They would rather have you take the time of your day to pick up your orders yourself. And even that, comes with an additional waiting period... VERY inconvenient. Terrible customer service. Unbelievable for a federal agency. If I could have rated the service less, I would have.

I have no idea how you stay in business. Shipment from Nelson to Vancouver. Tracking system indicates it arrived in Vancouver 6 days ago and still not delivered. No response to enquiries. I won’t be ordering anything online if Purolator is the carrier.

Other carriers at least update delivery status daily. also do not take as long to ship to BC from Ontario. Also does not deliver to my door. other carriers do. I live in the country. so overall not impressed