Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • My labels ALWAYS ask the driver to buzz my apartment before arriving at my door. They ABSOLUTELY REFUSE to do this. They each say that is not their job when the door to the building is open. This is not acceptable and when I have called to complain about this service and have received a case #, no one returns my call. Shame on you !!


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  • First time using purolator and they lost my packag,they have no idea where it is. Customer service was useless. Too bad I couldn't rate them lower. I'll never use them again. The package was an important prescription.


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  • My parcel has been 20 minutes away from me for 7 days and I still don’t have my parcel and can’t get an answer from anyone I call, no a good way to product business.


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  • I lost my package of 400$ and they send me a 100$ check. I cannot track my packages like i want. How are they even in business?


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  • Purolator is awesome. The only time I've had a problem is when the shipper uses a different company.


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  • Purolator is the worst delivery company. I never got a package delivery from them without having problems. Such a waist of time.


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  • Incompétent The 18 feb the driver didn’t find my street the 19 feb they forgot to put my package in the delivery truck then t’il me it would be in the truck in the 24 feb didn’t receive my daughter birthday present then I card back this morning in the 25 feb and they can’t find the package anymore Purolator should close they’re door The worst compani Imcompetant Bunch of imbecile


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  • Waited 3 days,, Friday the driver didn’t find my street si it was suppose I be in the Monday delivery I call Monday my package wasn’t on the delivery truck And suppose to be on the Tuesday truck I took 2 days off from work so lost $400 for not working And the only answer I had was we’re sorry


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  • Purolator is the worst. They often claim that the address is incomplete or that no one was home without even trying to buzz my apartment. I think it’s because the delivery people are too lazy to walk into the building or they’re trying to finish their shift early.


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  • Needed this delivered the next day. Paid for 1 day delivery on a Thursday. Arrived on the Monday. Little more than 1 day


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  • J’ai reçu mon colis avant la date prévue!


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  • Ordered from Amazon on Feb 12th with Prime. Parcel was to be delivered originally Feb 14th then delayed until Feb 16th. Got another notification that it didn't ship until the 16th, was expected now on the 19th. When the 19th came and went O got another notification that it wouldn't be here until the 20th or 21st. 5:40pm on Feb 21st still no parcel and tracking info just tells me a shipping label was created on the 16th. Smh.


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  • My parcel has been redirected 3 times without my authorization causing me to loose time at work and wages because of their mistakes Time lost... gas waisted The last time our company will use them


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  • If only amazon would stop using purolator, my life would be so much easier.


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  • Horrible, I made one order, it turned into 2 different deliveries..


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