average from 3002 reviews
Laurie
The absolute WORST!! Lying about recipient being unavailable; tracking non-existent; nine days since order was placed and still no sign of package; misleading information. ANY OTHER CARRIER!
Lisa Mccombe
Well my parcel was to arrive April 20 and we are no May 5 and it’s still in Toronto like seriously why do I pay for Prime delivery and I need to wait this long for my parcel!! Discusting if u ask me! So mad right now
Patricio bombardier
Always complicated, don’t try more than drop/leave. It is funny because it’s the only shipping company that I always have problem with. Big company, poor service.
Mike Johnson
Cost way too much for service. Driver said pick up place was closed. Now package will be delayed. BS.
Duane S
Terrible service, packages never arrive on time. Always delayed seems like every package get routed to the wrong facility and in the wrong direction!!
Barry
Tracking states delivered but still don’t have package. Pay puro price for the package to be dropped off at some business by
Steve
Lazy delivery drivers. Drops parcels at their convient location instead of where it is really supposed to go. This has happened to me 3 times so far. I had to drive miles to collect my parcel.
Darrell
Very late on delivery. Little to no info on where my package is. Ph # is answered by a fax tone. Online Info tells me its available for pickup in castlegar but no address is supplied for pick up. No alternate pick up locations available. Parcel was ordered on Amazon and delivery was estimated 10 days ago…still haven’t received it. I find that ever time a seller uses purolator the package is very late or lost. I don’t know how this currier stays in business.
Rabab
Always late but this time to mutch late still editing my package didn't receive it and my special day went without wearing my new clothes
Mohammad Abdul Hannan
195, Symington Avenue, Oshawa. No delivery attempted, we were inside house.Pickering location is 23 kms away , unable to collect. Drop at door & msg me .
Josie
No updates given on my package. Customer service closed before 4:30pm. Ridiculous.