Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Got a call after one delivery attempt. Ask them to deliver it again but haven't received anything or heard anything, also, the tracking # provided to me on the phone was incorrect!


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  • Parcel was delivered ahead of the time that the seller had projected. Very pleased with the service.


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  • After reading a lot of other reviews I am glad I am not alone! I will inform Amazon and hopefully they’ll stop using Purolator as the company clearly is a mess (and has been for many years). I’m still waiting for my package to be “redelivered” and right now it seems to be in the ether! There now, I feel better.


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  • This is the only courier company I have problems with. Some of the drivers don’t seem to want to do their job. Tracking info is a mess and ALWAYS has been. It is not the current climate - that is just your current excuse for bad or no service.


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  • Did not deliver my package. Amazon says delivered.


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  • My package was not delivered to me. It was delivered on different address. Your service was really bad!!


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  • This bussiness is a natural disaster and should be embarrassed to call themselves couriers. They are way better at storage than Delivery.


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  • I am waiting for my package since last Monday


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  • Delivery person knocked and didn’t wait for a second. Until I rush and open the door he left leaving a note for pick up which is far away. When I went to pick up location, my order was not arrived. It has been 3 days now and the delivery status still shows in transit


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  • Tracking information doesn’t tell you whether the package is in transit or still sitting in Ontario waiting to be picked up. Completely useless information.


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  • Paid for 2 day for an urgently needed item and today is day 4 and still not here.


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  • Rarely attempts delivery to house. Drops and I have to retrieve


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  • Terrible reliability. Drove by my house over a week ago with the package then seems to be giving it a free ride over 2 provinces according to the tracking information. Great weather with sunshine so no excuse as a weather delay.


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  • Very prompt and safe delivery,


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  • Issue the deliver to find my adress


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