Purolator Canada reviews

Tracking information doesn’t tell you whether the package is in transit or still sitting in Ontario waiting to be picked up. Completely useless information.

Paid for 2 day for an urgently needed item and today is day 4 and still not here.

Rarely attempts delivery to house. Drops and I have to retrieve

Terrible reliability. Drove by my house over a week ago with the package then seems to be giving it a free ride over 2 provinces according to the tracking information. Great weather with sunshine so no excuse as a weather delay.

Very prompt and safe delivery,

Issue the deliver to find my adress

Always delayed. Package on truck for delivery. And then ends up back at facility.

Where is my order

The tracking system is usually not updated on time and customer service is not helpful for this kind of inquiry. Added to the transportation delays, poor service is building up.

My $400 item was lost by Purolator but reported on their website as delivered. The investigation lasted a couple days and only ended by asking the driver who hardly recalled the delivery three weeks prior, however, stated that he did deliver (I doubted he would state otherwise). No video or other sufficient track records is maintained at the company. They neither apologized nor offered a compensation. They did not even care to respond when I said that I would not leave this issue as is and would apply to the court for protection.

I have had parcels delivered from west coast and from eastern Canada. Thus far the parcels have arrived before or on the date expected. I would suggest to make sure parcels are secured for their travel as sorting is probably a tad rough along the way. Shippers ensure the items to be packaged accordingly. Our purolator delivery person is super

Parcel arrived on time. Stuff at Upper James very friendly.

Parcel was sent out 3days ago and you can't track it. All they say is on route. Not where it is or where it was

Very slow delivery. My guitar is broken when it arrives to me.

My package arrived in Toronto and no more info your tracking #hhl002134122 aparantly don’t exist