Royal Mail review by Sue
Sue
I have been expecting a parcel sent 1st class signed for posted on 20/5 still not received as at 1/6. Tracking system appears useless as it only can track the post office or store it was posted from...then nothing...except to say it's in transit. You cannot seem to speal to a human as it's a virtual chat then having found out nothing to help you they have the cheek to ask if they answered your question!!....Err..NO you didn't! Shameful service Royal Mail!
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Other comments
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Carole Lee
Posted a Jiffy bag to go from Dorset to Berkshire. Paid £5.30 to be end to end tracking and signature on delivery. Also chose first class. Did arrive the next day but was not signed for by the recipient just posted through the letterbox. So annoying paying for a service to be completely disregarded ☹️
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Gg
Very good service
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Bill Biggins
Posted my letter, recorded delivery, on 26/06/2024 in Sherburn Post Office and the young lady behind the counter put it in the mail bag. This letter still hasn't arrived. If I had sellotaped it to the shell of a tortoise it would probably be there my now.
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MR A P COX
Atrociously bad service
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Andrew Cox
Absolutely abysmal service, ordered a bottle of perfume for my wife's birthday which was 21st of October. It was not delivered on time and there's still no sign of it or any indication of if or when it will be delivered. It should be called royal fail, not royal mail...
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Isaac
Took small parcel to post office paid for tracking. £3’89 Then received a card to say pay £3-50 as not enough postage. Took all evidence to collection office (where card came from) to be told I had to pay the £3-50 to get the parcel back and it was NOT a Royal Mail problem. Even though I posted it via Royal Mail. So cost me £8.39 for my parcel to just end up back at my house SHOCKING!!
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