Royal Mail reviews

overall rating 1.95
Royal Mail reviews
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218 reviews
  • Very good service


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  • Posted my letter, recorded delivery, on 26/06/2024 in Sherburn Post Office and the young lady behind the counter put it in the mail bag. This letter still hasn't arrived. If I had sellotaped it to the shell of a tortoise it would probably be there my now.


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  • Atrociously bad service


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  • Absolutely abysmal service, ordered a bottle of perfume for my wife's birthday which was 21st of October. It was not delivered on time and there's still no sign of it or any indication of if or when it will be delivered. It should be called royal fail, not royal mail...


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  • Took small parcel to post office paid for tracking. £3’89 Then received a card to say pay £3-50 as not enough postage. Took all evidence to collection office (where card came from) to be told I had to pay the £3-50 to get the parcel back and it was NOT a Royal Mail problem. Even though I posted it via Royal Mail. So cost me £8.39 for my parcel to just end up back at my house SHOCKING!!


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  • How's? The parcel on the 30 years of the 10th to the Netherlands, 817 and a 1/2 quid.To get it to the Netherlands, but he's only got as far as the customs.And now they're saying they want twenty eight euros for the person I sent it 2 come and get it No mention of this in the Post Office to say, the people have to pay an extra price when it gets to the Netherlands. I think the Netherlands are just ripping herself. What do you all think?


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  • Just letting everybody know that I posted a parcel to the netherlands on the Thirtiet H of the ninth 2024 I need. It still hasn't arrived there an. D. Also, it's stating that it is in customs. I paid 17 pound 40 pence to get the parcel delivered to the property but now the customs assigned to the person I sent it to that they want Euro 25. To deliver it.I just thought I'd let everybody know out there that we are being ripped off.Good style without anybody telling us that when you Post a parcel to the Netherlands.There is extra post to be paid at the other end.I just wanted you to know what everybody thought about that


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  • Did exactly as paid for promised


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  • What a courier company. Taking 5days to deliver just within England and basically no tracking


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  • I sent a parcel by Royal Mail and paid for certificate of posting and guaranteed next day delivery Can’t even track it yet two days later !!!!!! Absolute joke I rate no stars


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  • Daughter ordered essentials for uni but had them delivered to our home address by mistake. I took them straight to post office and paid for 24 hour tracking.. Over a, week later no sign. I was told when I queried 24 hours is just an estimation!!!!?! I wasn't told that when I paid for it.


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  • Great service as always from Royal Mail. Never ever had a problem with 48 hour delivery. In fact my parcel was received the day after it was dispatched. Very pleased with the service. Well done folks.


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  • Envelope arrived nearly 24 hours late


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  • I only put one star because it wouldn't accept my review otherwise. In my view it doesn't even rate one star


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  • What an utterly useless service! I paid £5. To track my post with royal mail and when I tried to track it was asked to pay a further sum to do this. Is this a total scam?


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