Royal Mail reviews

overall rating 1.95
Royal Mail reviews
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218 reviews
  • I ordered a parcel and it came from China , tracked it all the way to the UK , then the problems began when it was handed over to the Royal Mail , I received an email from Royal Mail advising me it was on the way to me and further tracking details would supplied as it went through their system , I followed it until it arrived at Langley , as there was no further communication I checked on the sight and it had passed through their logistics depot , but then came the shock it said it had gone to the Isle Of Man , Douglas and was due to be delivered the next day , which was a total shock as I live in Dover in Kent hundreds of miles away , I could not understand how a parcel with all my details on it could be delivered so far away and to a completely different address , anyway I checked Royal Mail tracking site and sure enough it had been delivered to the IOM but no signature of who received it were available , it actually said perhaps it had been removed , try again later ,by then I was getting so fed up I didn't bother ,contacted seller for them to sort it out , and as I am writing this review it still hasn't been


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  • I received an email saying my parcel would be delivered 3 days ago. It didn't arrive and I can get no up to date information as to its whereabouts on the website. This is not the first time I have had cause to complain about Royal Mail. The service is appalling.


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  • Were my parcel it was in transit on the 19th off September so we're the hell is it


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  • Terrible service got tracking no paid 3.69 to deliver a dress. The dress cost 65 pounds. Its been three not delivered so now I have to fully refund ebay buyer


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  • I'm still waiting for my parcel to be delivered after paying almost £9 for it to be delivered by 1pm the next day the royal mail is crap


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  • Why has my package not been delivered after paying almost £9


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  • Passport not arrived at destination


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  • The cover/envelope being send through Royal Mail UK on 25th September, there are six days allready passed but no I formations except....." Post reached at International post service, New Delhi, please send me actual status @ obliged.... Trace No. RZ088259101GB


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  • very very bad im not receive my parcel where is my parcel i want today delivery on wrong place i want my parcel


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  • To find out more about my parcel sent royal mail special, gurantee next day delivery. Asked me to pay £1. Not on


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  • Disgusting service. I paid £8 for next day delivery/signed for. Only to be told I needed to pay another £1 to find out if it had been delivered. This was not in our contracted agreement!


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  • Too many ads when I go to track my parcel Too easy to open paid tracking services Should be able to click n go to post office tracking I was half way thro one track when it said pay £1 Not good


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  • Excellent tracking very quick location of my parcel


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  • DISGUSTED!! Had text to say parcel had been delivered, I was 2 foot from my front door. No parcel outside or at any of neighbours address, link on text takes me to Royal Mail Tracking page, which shows parcel was delivered at 1254 hrs, with a picture of door and parcel. The door is not my front door, nor is it any of my neighbours!! Tried going online to get it found, just goes round and round in circles, and then says that I should contact the sender. No wonder Royal Mail is in such a state. Very disatisfied with service!!


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  • Parcel just chucked over the garden gate, home was occupied delivery person just not bothered to knock on the door, you pay peanuts and get ………… I will say nothing more than typical poor service.


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