Royal Mail review by Trevor Goddard

I ordered a parcel and it came from China , tracked it all the way to the UK , then the problems began when it was handed over to the Royal Mail , I received an email from Royal Mail advising me it was on the way to me and further tracking details would supplied as it went through their system , I followed it until it arrived at Langley , as there was no further communication I checked on the sight and it had passed through their logistics depot , but then came the shock it said it had gone to the Isle Of Man , Douglas and was due to be delivered the next day , which was a total shock as I live in Dover in Kent hundreds of miles away , I could not understand how a parcel with all my details on it could be delivered so far away and to a completely different address , anyway I checked Royal Mail tracking site and sure enough it had been delivered to the IOM but no signature of who received it were available , it actually said perhaps it had been removed , try again later ,by then I was getting so fed up I didn't bother ,contacted seller for them to sort it out , and as I am writing this review it still hasn't been

Share your opinion on Royal Mail delivery, tracking or service

Other comments

  • Very good service


    Go to review
  • Posted my letter, recorded delivery, on 26/06/2024 in Sherburn Post Office and the young lady behind the counter put it in the mail bag. This letter still hasn't arrived. If I had sellotaped it to the shell of a tortoise it would probably be there my now.


    Go to review
  • Atrociously bad service


    Go to review
  • Absolutely abysmal service, ordered a bottle of perfume for my wife's birthday which was 21st of October. It was not delivered on time and there's still no sign of it or any indication of if or when it will be delivered. It should be called royal fail, not royal mail...


    Go to review
  • Took small parcel to post office paid for tracking. £3’89 Then received a card to say pay £3-50 as not enough postage. Took all evidence to collection office (where card came from) to be told I had to pay the £3-50 to get the parcel back and it was NOT a Royal Mail problem. Even though I posted it via Royal Mail. So cost me £8.39 for my parcel to just end up back at my house SHOCKING!!


    Go to review
  • How's? The parcel on the 30 years of the 10th to the Netherlands, 817 and a 1/2 quid.To get it to the Netherlands, but he's only got as far as the customs.And now they're saying they want twenty eight euros for the person I sent it 2 come and get it No mention of this in the Post Office to say, the people have to pay an extra price when it gets to the Netherlands. I think the Netherlands are just ripping herself. What do you all think?


    Go to review