Royal Mail review by Denise

So I received a card through the door saying parcel held at local office have to pay £7 to have it delivered as the sender did not pay postage. Would help if they told the customer what type of package. I have no idea what it is. I have to visit local delivery office to find out what it is. Why don't they return it to sender or advise you what the package is. I have trouble with parcels being delivered late, attempted delivery no access when I was home.!!! Service suks sort it out.

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Other comments

  • Very good service


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  • Posted my letter, recorded delivery, on 26/06/2024 in Sherburn Post Office and the young lady behind the counter put it in the mail bag. This letter still hasn't arrived. If I had sellotaped it to the shell of a tortoise it would probably be there my now.


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  • Atrociously bad service


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  • Absolutely abysmal service, ordered a bottle of perfume for my wife's birthday which was 21st of October. It was not delivered on time and there's still no sign of it or any indication of if or when it will be delivered. It should be called royal fail, not royal mail...


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  • Took small parcel to post office paid for tracking. £3’89 Then received a card to say pay £3-50 as not enough postage. Took all evidence to collection office (where card came from) to be told I had to pay the £3-50 to get the parcel back and it was NOT a Royal Mail problem. Even though I posted it via Royal Mail. So cost me £8.39 for my parcel to just end up back at my house SHOCKING!!


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  • How's? The parcel on the 30 years of the 10th to the Netherlands, 817 and a 1/2 quid.To get it to the Netherlands, but he's only got as far as the customs.And now they're saying they want twenty eight euros for the person I sent it 2 come and get it No mention of this in the Post Office to say, the people have to pay an extra price when it gets to the Netherlands. I think the Netherlands are just ripping herself. What do you all think?


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