UPS reviews

overall rating 2.38
UPS reviews
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5897 reviews
  • In my opinion UPS is one of the worst! Never on time, horrible customer service too


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  • They are holding my package and still demanding me to pay duty after I've already paid it


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  • Worst delivery company ever. Packages are always late. I gave two stars only because the drivers are usually really friendly.


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  • First date show to deliver never arrived and after that impossible to track


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  • Package WAS out for original delivery date on 5/17 was never delivered. Again package has been out for delivery since 6am and is now 10:30pm and still has not arrived. Can’t talk to anyone and this is very frustrating. UPS used to be dependable but I can’t imagine a package on truck two different days and still not delivered and can’t get any answers


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  • We have been a business shipper with UPS for 10 years. They have been exceptional in handling our packages and getting them delivered safely on time, 99.9% of the time. We tried other shippers and nobody did as good a job as UPS. They will always have our business, based on the past 10 years experience with them. Actually, we can not say enough good things about them.


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  • No good excuse for being late


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  • I was supposed to receive my package on May 11th, It said Out For Delivery. I saw their van passing my house by then it changed to An Emergency Situation or Severe Weather Condition Has Delayed Delivery. Up until now, I still haven’t received my package and the new status is again Out For Delivery. The Worst Service Ever


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  • Beaucoup trop longt chaque jours on me dit que je vais avoire mon colis est ça fait de ça aujourd’hui maintenant 25jours que je l’attend


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  • Email said package was delived, not here, tried to file a claim- web sight says in transit


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  • Taking forever to deliver my package I was supposed to have it last week for Mother’s Day and a week letter I still don’t have it . Horrible service


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  • I still do not have my parcel that said on delivery may 13th. It is may 17th...


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  • Great serivce but with coviod they do not except cash at the door.


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  • Parcel shipped on May 7th, no track of it May 15!!


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  • They said They try to deliver my package but never attempted to


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