UPS reviews

overall rating 2.38
UPS reviews
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5897 reviews
  • Package is a week late....


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  • 1/2 star. Have not rec’d tracking number 1Z2030216890216279 from Utah shipped April 6/20 and it is now May 6/20. Duty/broker fees paid and at lease 8 follow up calls to UPS and no results???


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  • J'ai commandée un skate il y a 2 semaines, il a été reporté au moins 4 fois et je l'attend toujours, nous avons appelés 1 fois et il nous a dit qu'il allait être livrer le jour même, ça n'est jamais arriver. Puis nous avons voulu rappeler, mais la ligne étaut toujours occupée.


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  • I will never use your service again


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  • I ordered from footlocker apr 17 and it got delayed so much it’s May 6 and still Has not came in


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  • Very poor service. Shipper tried to redirect 2 packages. Finally I called to see why they were sitting in the warehouse. Got the run around, a different reason every time. Supervisors said it was all changed. 1 parcel showed up a month later. The other still had not been redirected like I was told. 1.5 months after the ship date, still don’t have the second package. Several calls sitting and waiting for an hour and then they put you on hold and your call gets cut off. Then another hour or more waiting to get someone. Really disappointing, how hard is it to change an address and get the parcels on their way???


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  • Worst shipping business


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  • très mauvais service, mon colis ça fait une semaine qu'il est arrivé a Lachine et il n'arrête pas de repousser la livraison jour après jour Si vous n'êtes pas capable d'honorer vos contrats vous avez juste a ne pas accepter les colis et les entasser chez vous C'est sûr je ne ferais plus affaire avec ups.


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  • Took forever to get


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  • I can't track down my package with your website


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  • Horrible tracking system and customer service and their timelines is just as pathetic.


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  • Left it on porch with note was picked up no problem. Thank You!!


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  • May 4th at 16.01 your website says: " your order is being processing. 24 hours later ,just the same . I would expect a bit more


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  • My package stays at one place and doesn’t move and they don’t get anything delivered on time


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  • Worse company ever. My package was sent 9 days ago under expedite.the tracker shows package stayed in warehouse in Corona for 7 days. On Friday a rep called and asked if I had my package. He said I would have it on Monday or Tuesday. The tracker now shows the package is my home town on Monday. Tjis is a lie it is now Tuesday evening and no package yet. Do not use this terrible service. I should receive a refund. I also notice your site is set up so you have to show at least one star for the rating you do not deserve it.


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