UPS reviews

overall rating 2.38
UPS reviews
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5897 reviews
  • I downloaded the app, and then provided personal information, expecting to receive more specific delivery information... Nothing more than I already knew, which is “Delivery Soon.” Dissatisfied also with Customer Service, which is an endless ping pong game with automated responses. Deleted the app.


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  • I had a refrigerated Pharmaceutical package to be delivered. We close at 2 o’clock on Fridays and it is now 230 and has not yet arrived.


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  • First pkg was lost.. And delivery on 2nd still didnt come in a timely manner


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  • They are the worst carrier to deal with worst


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  • Quick polite service!


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  • If I could give a rating less than 1 I would. Most terrible customer service I've seen in a long time. Will never use UPS again if I can help it.


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  • They are always great to me!


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  • This has been a nightmare and I am not happy , a simple in state ship ended up in Boise ID and then in Kentucky and I don't know where the hell it is !!!!!


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  • Every thing i get is almost always torn up. Very disappointed rate F


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  • Watched UPS truck turn around in my driveway but no attempt to walk to door and deliver package twiced in two week span called butt no help yet crazy need my stouf


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  • My mother stayed at my house the day you claimed to attempt delivery until 8:00 p.m. & I have video surveillance. There was no delivery attempted at 7:18 p.m. pathetic.


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  • Always great to work with!


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  • My package didn't get delivered on 11-05-19 because UPS had the wrong address. Today is 11-06-19 and it's suppose to be delivered today. I have tried all morning to make sure they leave it on the front porch and not at the garage. I don't want it to get wet!!! The 800 tellers aren't doing their job well at all! Neither of the two were helpful!


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  • Not tracking my delivery no email


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  • UPS never and I mean NEVER pays a claim. They broke a 100 CD player by dropping the box over my gate once and for Mothers Day they delivered a live plant with blooms UPSIDE DOWN-IT DIED!! UPS sucks.


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