average from 29278 reviews
Mahmood
Worst servive of USPS. Still waiting a week for a priority mail. Dum service. I hate it.
Paco taco
Ridiculous it’s been a week and a half. They say it was a five day delivery and they’re always updating three days behind schedule.
Susan Mancini
Spent money to send Certified only to have it get LOST!! Ridiculous!! Rates increase, service decreases! Had money in lost package so I'm not happy that I now have to deal with THAT ISSUE as well as my great-granddaughter not getting mk ey fir her 2nd birthday or for Easter!!! Totally unhappy with way mail is handled once it leaves myblocal post office, which if I may say, it fantastic....it is where it has to go to be sent on journey that is horrible! Why we have this system is beyond me.....I'm frustrated and extremely upset with entire situation....
Thomas
Terrible service I paid $9.80 for priority mail service on a plain standard envelope on 3/6/24 that was supposed to be delivered in 1-3 days. It went from FL to Ga outside Atlanta in one day. It's been sitting at that facility for 6 days now and hasn't moved at all. Mind you now that it less than an hour from where it is to be delivered. The postal service can't tell Jack Sh*t on where it is or what's holding it nothing at all. Real quality service at its finest, I'm so glad I paid almost $10 for such reliable handling. I would have been better putting a lousy stamp on it. I never use them again!! Customer care is worthless
Lori
My package has been Departed Shipping Partner Facility, USPS Awaiting Item for 8 days now and has not moved.
Linda Cearlock
I visited the Paris, IL Post Office at 11.39 am on 3/11/24. It was their closing time for lunch but the clerk greeted me with a smile and processed my package graciously. 9500 1209 9493 4071 5396 54 Thank you!
Kim L Hamilton
I mailed a pkg to Aetna Medicare Part C Appeals on Feb 27, 2024, by certified mail with a return receipt. As of March 13, 2024, Aetna Appeals Dept is stating that they haven't received it yet. This is an appeal for payment of a medical service & it is ridiculous that it has not yet been received. According to tracking, it was delivered on March 12, 2024. I'm not very happy with this service, as it was an expense to send it to Kentucky.
Cher
The post office should fire everyone and hire new people that are willing to work. I'm sure they are not all bad but my goodness. 8 out of every 10 packages and paper mail is lost and or stolen. It's odd how anything that has a gift card in it never arrives. Our most recent pkg started in Ohio and went all the way to Minnesota and we live in Indiana. Talk about going right by the state only to have to do a U turn to come back. Shipped Mar 1 and today is March 13th and our pkg is stuck in Palatine, IL for at least 2 days. Just ridiculous. And postage is going up yet again! Unbelievable. We are waitng on the pkg for our construction guys to install it. Can't install if we can't get it.
Denise Warner
Excellent service from Clerk#05 in Claremore, Oklahoma. The mailed documents were delivered on the date that she stated it would be.
Johnnie Roye
28 years working with USPS and so far I've never had a issue with the Post Office but I do have a problem with people stealing mail.
Lynda Bennett
I sent an envelope to be mailed to Atlanta from Orlando Florida. It went out Friday, March 8 and it still is not there. It is a little something for my granddaughter for St. Patrick’s Day. I hope it at least gets her so she can wear it on the 17th not happy and I sent it priority. It cost me $11. I should get my money back.
Douglas
Certified mail from Pikeville KY to Pittsburgh still isn't here 2 weeks later. 45 min hold times, pressing buttons and talking to machines. Still no answers, just "oh, we're sorry..." Is nobody accountable at the USPS anymore? Your customer service is in the toilet. Horrible