Parcel was ordered through the range website. They used 3rd party courier Yodel. Well after alot of hassle and guess what suddenly the tracking said parcel delivered. So I contacted webchat again. Aditi says it was on van this morning. Removed for sone reason. Then checked with driver he says deliveted to my address to someone called D Jones. Well I have not lived at another address and no one has ever rented or stayed at our home. Told them never heard of him. Told them we have cameras do do all the neighbours. Would not send proof. I told them it is theft by their driver. Well Aditi decided not to transfer me to the manager and instead ended the webchat. Guilty. I do not care fir there investigation at all. So zero star I have requestef a refund now from the range. So I can purchase else where.
Jenny james
My order has been delivered somewhere completely different! And they still haven’t resolved this! Front garden of delivery and my delivery address are completely different in lay out! I’m disgusted! Shocking delivery service! And customer services! If I could give 0 stars I would!!
Go to reviewKrystian
The worst delivery company ever. Never message with a time slot, late deliveries without any contact with the customers
Go to reviewDuncan
Two days in the trot said they had tried to collect and no one was in which was complete rubbish especially the second time as I left the parcel by the front door. Totally useless service and will NEVER USE THEM AGAIN
Go to reviewHarry Burke
I ordered a package from you 20kg adjustable dumbbell set and I was a t work and you taking back my parcel
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