Yodel review by Joan E Roberts
Absolutely useless. Last Friday I received a text telling me that they would be delivering my parcel at such and such a time. I'm disabled and can't get out much so I was tracking my parcel! Suddenly, I was next in line! I was watching out for the parcel!! 5 minutes later. "Sorry, we missed you". We have put a card through your door!! NO you didn't! you have obviously gone to the wrong address!! I got in touch via the chat conversation. Sorry we'll deliver it tomorrow (Saturday) NO, didn't arrive. More correspondence with the 'robot' app. I decided to change delivery date for today! Got an email telling me driver's tracking info. I followed it all day! Suddenly, I'm No. 8 in the queue! Yipeeee, I'll get my parcel soon! 10 minutes later, I'm still in the NO. 8 queue. Then, Suddenly on tracking device. "We have delivered your parcel" . NO YOU HAVEN'T! I HAVEN'T RECEIVED ANY F***ing parcel. They said that they will investigate it! Well I'm on your backs yodel because I will NEVER GIVE UP. I WANT MY PARCEL!@!
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Jenny james
My order has been delivered somewhere completely different! And they still haven’t resolved this! Front garden of delivery and my delivery address are completely different in lay out! I’m disgusted! Shocking delivery service! And customer services! If I could give 0 stars I would!!
Go to reviewKrystian
The worst delivery company ever. Never message with a time slot, late deliveries without any contact with the customers
Go to reviewDuncan
Two days in the trot said they had tried to collect and no one was in which was complete rubbish especially the second time as I left the parcel by the front door. Totally useless service and will NEVER USE THEM AGAIN
Go to reviewHarry Burke
I ordered a package from you 20kg adjustable dumbbell set and I was a t work and you taking back my parcel
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