Yodel review by Joan E Roberts
Joan E Roberts
Absolutely useless. Last Friday I received a text telling me that they would be delivering my parcel at such and such a time. I'm disabled and can't get out much so I was tracking my parcel! Suddenly, I was next in line! I was watching out for the parcel!! 5 minutes later. "Sorry, we missed you". We have put a card through your door!! NO you didn't! you have obviously gone to the wrong address!! I got in touch via the chat conversation. Sorry we'll deliver it tomorrow (Saturday) NO, didn't arrive. More correspondence with the 'robot' app. I decided to change delivery date for today! Got an email telling me driver's tracking info. I followed it all day! Suddenly, I'm No. 8 in the queue! Yipeeee, I'll get my parcel soon! 10 minutes later, I'm still in the NO. 8 queue. Then, Suddenly on tracking device. "We have delivered your parcel" . NO YOU HAVEN'T! I HAVEN'T RECEIVED ANY F***ing parcel. They said that they will investigate it! Well I'm on your backs yodel because I will NEVER GIVE UP. I WANT MY PARCEL!@!
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Other comments
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katy
why nobody no close this rubish company?????!!!! His doing a lot of mistake!!!!! Hello ????!!!!!
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catalin
you should close your company becouse you are absolutely unprofessional and very unserious...you don t deliver on time ,packages get los... disgusting
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Margaret Freeman
Delivery done on time. Very polite agent.
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Disgruntled client
This is an absolutely awful service, non existing customer service, package stuck in their depo, no communication, no update. Stay away.
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Steven Langman
I am absolutely sick and tired of Yodel delivery drivers leaving parcels on my doorstep and stating delivery. This is not acceptable and is absolutely disgraceful. I live on a main road, and the so called delivery is nowhere to be found on my return. Absolute waste of time company!!!!!!
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Kieran
Parcel says it was ment to arrive on the 19th - 21st it is now the 27th and I’ve had no updated and no idea where my package is. I am absolutely FUMING!!!!!!
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