average from 634 reviews
Jenny james
My order has been delivered somewhere completely different! And they still haven’t resolved this! Front garden of delivery and my delivery address are completely different in lay out! I’m disgusted! Shocking delivery service! And customer services! If I could give 0 stars I would!!
Krystian
The worst delivery company ever. Never message with a time slot, late deliveries without any contact with the customers
Duncan
Two days in the trot said they had tried to collect and no one was in which was complete rubbish especially the second time as I left the parcel by the front door. Totally useless service and will NEVER USE THEM AGAIN
Harry Burke
I ordered a package from you 20kg adjustable dumbbell set and I was a t work and you taking back my parcel
Jones
I got a email to say my parcel was going to be delivered today but it turned up three days later with sunglasses and light broke terrible communication hard to use website and idk why shein changed to this horrible service
lol
you don’t even deserve a star I’ve had no update within two days and it’s still at the hub no updates or nothing
Fred
Apart from package being late I am informed that it has been delivered but there is no sign of it at all. Rubbish service
Brian
I have been waiting for my parcel for more than 1 week now. Very poor service. Would not recommend to use them to anyone tbh
Charis
They’ve had my parcel for 3 days and haven’t bothered delivering it.poor service hard to use website ,latw
Mags
Absolutely appalling service . My package arrived open and half of the contents missing. When contacting them they stated parcel delivered and issue closed. Emailed back to let them know yes I had received parcel but some of contents missing and no reply . Disgusting service would not use
Ray Jephcott
i have not received my parcel every time i phone robot says its been delivered ,but its no where to be seen checked everywhere send me a picture of the parcel, cannot give you a star because your system is rubbish please ring me back on 07792955896
logan rawls
my parcel was meant to be here over an hour ago no updates no nothing yodel need to sort this out
Iona Gatt
Delivery was crap! The driver let the parcel in the rubbish bin. I accidentally found it. This is lack of professionalism. Utterly disgraceful.