Aramex review by Marcelle Byrnes
Was sent a food voucher from a family member overseas.. They were told it will be an overnight delivery. (over night service was paid for ). On Friday 10.07.2020 my parcel was "out for delivery" after calling aramex polokwane on Monday morning they mentioned there systems were offline.. Finally received a call from courier driver yesterday 15.07.2020 asking for directions to make delivery, gave him directions, said he was on his way.. Called me again and asked me to meet him at a certain shop telling me his airtime was finished....I met him and produced my ID book, he said it was not nessasary... I mean really?? What if I wasn't a driver or never had transport? What would have happened? From the 7.07.2020 until yesterday 15.07.2020.. Charged for an "OVERNIGHT DELIVERY" Just tracking the same parcel now (to see how "SHARP YOUR SERVICE IS" ) WELL GUESS WHAT..... MY PARCEL IS STILL "OUT FOR DELIVERY!! " Absolutely terrible service. Would defiantly NOT recommend ARAMEX couriers to anybody.. Does anybody from your company actually read these reviews???? Very unhappy customer....
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Paul
Since last week my parcel was in bloemfontein till bt I'm in ficksburg nd from that day when i track it it says transit
Go to reviewGugu
Misleading calculation from posting the parcel until it is delivered is not actually 3days. Their business days is 6 days because they do delivery on Saturdays and they are operating on Saturday just because they want us to perceive them as convenient and faster they end up lying unlike Courier guys two to three days is reality what makes them best is that they don’t operate on Saturdays. My case scenario is based on this parcel: 23000149576477134 Right now as of today 03 October 2025 I don’t know where the parcel is but when I track it, says delivered to where, when? no information since I had a query around the days as it was posted on the week of 23rd of September 2025. I wanted the shop to use Postnet because is faster convenient and reliable. Aramex in the opposite of the two couriers I have mentioned above. According to my case they don’t deserve even half of the star not even the full one but this force us on one.
Go to reviewJohan Ungerer
I am using Aramex for a while now, but of late their service has become terrible. When there is a problem with a parcel they seem to lose their heads and do not know how to resolve the problem. Ishara Sepersad, Cynthia Teixeira, Mpahto motuang and others has been contacted MANY times regarding my parcels, but they just ignore the customer
Go to reviewKhanyisile
Very bad service, I’m so fed up with waiting and being told it’s on the way. Never thought it would have such bad service, I am so disappointed
Go to reviewLu
I will never recommend Aramex with anyone, the service and standard have dropped drastically,It's so bad.I have been checking my parcel since Tuesday it is still not delivered why?I'm mean it's not going to another province it's going local.
Go to reviewNtombesihlanu
I dropped my parcel on the 2 September 2025, and it's still here. Your service is pathetic and Ivwont recommend you to any person.
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