Aramex review by Marcelle Byrnes

Was sent a food voucher from a family member overseas.. They were told it will be an overnight delivery. (over night service was paid for ). On Friday 10.07.2020 my parcel was "out for delivery" after calling aramex polokwane on Monday morning they mentioned there systems were offline.. Finally received a call from courier driver yesterday 15.07.2020 asking for directions to make delivery, gave him directions, said he was on his way.. Called me again and asked me to meet him at a certain shop telling me his airtime was finished....I met him and produced my ID book, he said it was not nessasary... I mean really?? What if I wasn't a driver or never had transport? What would have happened? From the 7.07.2020 until yesterday 15.07.2020.. Charged for an "OVERNIGHT DELIVERY" Just tracking the same parcel now (to see how "SHARP YOUR SERVICE IS" ) WELL GUESS WHAT..... MY PARCEL IS STILL "OUT FOR DELIVERY!! " Absolutely terrible service. Would defiantly NOT recommend ARAMEX couriers to anybody.. Does anybody from your company actually read these reviews???? Very unhappy customer....

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Other comments

  • I sent a parcel to Johannesburg from Hammanskraal in Pretoria on the 13th April, when I try to track it I found out it was not recorded on your database I don't get why because it is a short distance and is now almost a month later!


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  • My parcel have been in Sandton for 2 weeks. The international company sent this parcel within a week I made the order. Now it’s within the country but it’s taking years to arrive to its destination. What’s the hold up for?? Mxm! You have poor service delivery.


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  • Why is it taking so much days n time to send a package No update not even an sms update Days have passed now or inform us if u have change the system of delivery time


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  • It takes long for my parcel to receive it was sent 19/04/24 from midrand to Lyttleton Manor please do something today is 27/04/24


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  • Take that box out at soshanguve crossing mall coz you hardly ever send a driver to do pick ups.am so pissed with your service.its day 3 today still my parcel is not picked up.you such a disgrace this is last time i use your service and i will never recommend it to anyone.if my parcel is not registered by the end of business today i will go and collect it,i will see how it reaches the distination.you have poor service


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  • I have ordered shoes from Firekicks SA on the 16th of April 2024. I am still waiting.....what is wrong..you are suppose to be one of the best companies for delivering..


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