Aramex review by Zikho Ngcaweni

One would expect such a big company to be top notch when it comes to deliveries and communicating with their customers but they lack that. I've received a SMS from Aramex the week before informing of the time my parcel will arrive but that time came and passed. I have been calling their call centre to try and find out what's going on but only to be told the same thing all over and over again. Looks like the customer service reps don't know either on what's going on within the company which is completely ridiculous for such a huge company. I'm so disappointed.

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Other comments

  • My parcel have been in Sandton for 2 weeks. The international company sent this parcel within a week I made the order. Now it’s within the country but it’s taking years to arrive to its destination. What’s the hold up for?? Mxm! You have poor service delivery.


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  • Why is it taking so much days n time to send a package No update not even an sms update Days have passed now or inform us if u have change the system of delivery time


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  • It takes long for my parcel to receive it was sent 19/04/24 from midrand to Lyttleton Manor please do something today is 27/04/24


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  • Take that box out at soshanguve crossing mall coz you hardly ever send a driver to do pick ups.am so pissed with your service.its day 3 today still my parcel is not picked up.you such a disgrace this is last time i use your service and i will never recommend it to anyone.if my parcel is not registered by the end of business today i will go and collect it,i will see how it reaches the distination.you have poor service


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  • I have ordered shoes from Firekicks SA on the 16th of April 2024. I am still waiting.....what is wrong..you are suppose to be one of the best companies for delivering..


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  • Great fast service, thank you.


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