Aramex review by Mbali
What a terrible service. I have been home bound for 3 days waiting for my parcel, on Monday, the driver went to a wrong address (apparently), he called when I called back he said he removed the parcel from scan, I called the call center and they escalated, on Tuesday the drive didn't even bother calling this time, they recorded customers unavailable, I called the call center again and they escalated, promising me that they will deliver for sure today, I have been call the call center the whole day L, today, being told that it has been prioritized, until now, the parcel hasn't been delivered. Such incompetence. It's annoying coz I missed 3 days, busy waiting for them and they can't give you the exact time they'll deliver so you have to wait for them as if they are doing you a favor. I wish I could give them zero rating.
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Paul
Since last week my parcel was in bloemfontein till bt I'm in ficksburg nd from that day when i track it it says transit
Go to reviewGugu
Misleading calculation from posting the parcel until it is delivered is not actually 3days. Their business days is 6 days because they do delivery on Saturdays and they are operating on Saturday just because they want us to perceive them as convenient and faster they end up lying unlike Courier guys two to three days is reality what makes them best is that they don’t operate on Saturdays. My case scenario is based on this parcel: 23000149576477134 Right now as of today 03 October 2025 I don’t know where the parcel is but when I track it, says delivered to where, when? no information since I had a query around the days as it was posted on the week of 23rd of September 2025. I wanted the shop to use Postnet because is faster convenient and reliable. Aramex in the opposite of the two couriers I have mentioned above. According to my case they don’t deserve even half of the star not even the full one but this force us on one.
Go to reviewJohan Ungerer
I am using Aramex for a while now, but of late their service has become terrible. When there is a problem with a parcel they seem to lose their heads and do not know how to resolve the problem. Ishara Sepersad, Cynthia Teixeira, Mpahto motuang and others has been contacted MANY times regarding my parcels, but they just ignore the customer
Go to reviewKhanyisile
Very bad service, I’m so fed up with waiting and being told it’s on the way. Never thought it would have such bad service, I am so disappointed
Go to reviewLu
I will never recommend Aramex with anyone, the service and standard have dropped drastically,It's so bad.I have been checking my parcel since Tuesday it is still not delivered why?I'm mean it's not going to another province it's going local.
Go to reviewNtombesihlanu
I dropped my parcel on the 2 September 2025, and it's still here. Your service is pathetic and Ivwont recommend you to any person.
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