average from 6483 reviews
Samantha
Nonsense!!!! Been waiting for my parcel since Wednesday 13/05/2020 and it's already Saturday 16/05/2020. It's been in transit since and I'm becoming impatient. I will never use Aramex again and I will warn others about it.
Tichaona
But why do Aramex show exactly the location of the parcel? This delay in delivery is going to reduce your customers trust me l would not rate you even a star coz m disappointed since 13th till today 17 th not yet receive my stuff but you say to customers 72 hours is the furthest time to deliver
Pamela
Disgusting service 2 weeks waiting for my parcel and lies saying they have tried to reach me.
Linda
It's a week that I'm waiting for my package, when phoning the office kept on hold until the phone is dropped
koekie
Still waiting tracking no DBP44170457661 -really struggle since yesterday for info - thats masks vor covid19 ???cant gave you even 1 star
Jacoleen Barnars
Very impress with Aramex Just wish we could send bigger parcels. Fast and efficient.
Charl Jacobs
I would have received my parcel yesterday by 12 as per sms . It is now Saturday the next day with notification or package receipt
Zilondile
Very bad service. I ave sent a parcel to North West on 8 May today is 16 May 2020. My client as not received her parcel
Angry Customer
I'm disappointed and angry ,was supposed to receive my parcel on Tuesday, called the offices in today they told me it will be delivered today,did they fulfill their promise?Nope. This is frustrating, not knowing whether your parcel is safe or not, I will be taking legal action for, you can throw every loophole my way,I can guarantee this will end in court should I lose the content of the parcel,I paid good amount of money for it and for your services,we pay money and receive this kind of treatment(being lied to) and poor service.
F Stols
5 days still NO parcel......was assured before 5 o clock it WILL be deliverd its the last day today. Really? Bad service. Tracking stays on Tuesday.......for the whole week now.
Magda
I'm a bit upset first time using Aramex parcel was send last Thursday from Pietermaritzburg to Westonaria and still not delivered as yet this is exactly a week now.
Christi de Kock
I am quite upset as I can see many others are too. My parcel has been in transit since Monday, it is now Friday and still nothing. So Wednesday I emailed Amarex, NO RESPONSE! So today I called Aramex and was informed that my parcel was given to a different courier company as they don't deliver to this area. Parcel was meant to arrive Wednesday according to the new courier company, and now will only arrive NEXT WEEK WEDNESDAY. This is insane. I ordered a parcel from Pretoria on a Friday and received on a Monday, also during lockdown. Why can't the same imply? I stay 4 hours from Dbn, how can it take a week and a half to get here?
Zilondile
I have sent a parcel to Taung on 8 May. Today is 15 May 2020. The status says the parcel is in transit. I have call all Aramex offices no one is answering the calls. This is highly frustrating.