average from 8250 reviews
Kayla
Horrible tracking service, and I’ve had it where they forgot to bring me my package and I’ve also had it where they delivered it to someone else...
Sylvain mermillod
Very bad service. I am very disappointed because they are not even able to ship a package without losing it! BTW, I paid 213$ to ship it by air and nobody knows where it is now!
Bertha Conway
Paid for flat rate boxes sent on December 5 still isn't at destination yet and it's Dec 22
Darcy
Paid $20 for a 2-3 day delivery. It’s been over a week and the letter still hasn’t left the country yet.
Sara
Got a slip Friday and now my package is lost somewhere on a truck instead of the PO across the street. Unbelievable.
John
Expedited took 10 days instead of the expected (paid for) 5 days. Information was almost useless.
Louise
completely unacceptable. my parcel has been sitting in Ottawa for more than 5 days!! no wonder I use Purolator.
Gudrun Hackert
I paid $65.06 with the promise it will be delivered by Dec. 20th. No show!!!!
Sue Joseph
Trying to track my package, I paid for 3 day delivery 7 days ago and all the tracking info this gives me is that I dropped it off on the 14 th, it's not delivered yet, where is it. I am not shopping for a muffler I want to know where my important package is, the recipient needed it on Wednesday