Fastway Australia review by Kerri Condon
Kerri Condon
I rate NO stars as goods were not delivered as per my instructions (DO NOT LEAVE PARCEL IN LETTERBOX UNDER ANY CIRCUMSTANCES) to the seller and also to Holly at Fastway Couriers Unanderra depot. I waited on hold for over half an hour to speak to someone to confirm my delivery instructions as my last parcel delivered a few weeks ago was not in my letterbox in less than half an hour from time of delivery and it should have been delivered to my house. So I confirmed with Holly that the parcel could be left at my front door or on my verandah, but once again lazy delivery driver left it in my letterbox. Extremely poor service once again - no wonder overall rating is 1.23 and probably only that high as you can't leave a comment unless you select at least one star. I don't know how you stay in business with service like this!
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Other comments
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Andrew
Fast delivery. Arrived with a smile
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Tim
This would have to be the worst courier company in the world I now ask companies how they are going send me goods and if it’s with this company I either ask for an alternative or I don’t buy their product. Running a business I can’t afford to three weeks for a customers parts
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Stacey Littlejohn
I personally dropped my package off at Carbondale PA Post office and it's still showing same post office in possession of the package for 3 weeks now! Pissed Off to say the least
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Damien Kent
10/10 excellent service Very fast and reliable trustworthy courier company
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Davina
Advised me my parcel has been delivered which I haven’t received, this is a terrible service
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Kim Rollo
An absolutely disgraceful company! Don't update tracking, make it impossible to talk to someone, overdue parcel. Talk in their chat and then get told they will connect you with an expert and saif you then have to pay for that privilege and then disconnect you from further chat. I will be putting in a complaint and lodging to get my money back.
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