Fastway Australia review by Kirstan Isaacs
Kirstan Isaacs
Worst courier company I’ve ever dealt with. My package has supposedly been sitting in their Sydney depot for about ten days now... no one can give me an answer as to exactly where it is or why it is not being delivered... every phone call the same- “we’re investigating, we assure you it will be delivered within 2-3 business days”... what a load of crap! I would rate them negative stars if I could! No accountability, no way to speak to anyone inside Australia (offshore contact centre)... customer has NO recourse if something is late or in my case completely missing...
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Other comments
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Andrew
Fast delivery. Arrived with a smile
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Tim
This would have to be the worst courier company in the world I now ask companies how they are going send me goods and if it’s with this company I either ask for an alternative or I don’t buy their product. Running a business I can’t afford to three weeks for a customers parts
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Stacey Littlejohn
I personally dropped my package off at Carbondale PA Post office and it's still showing same post office in possession of the package for 3 weeks now! Pissed Off to say the least
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Damien Kent
10/10 excellent service Very fast and reliable trustworthy courier company
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Davina
Advised me my parcel has been delivered which I haven’t received, this is a terrible service
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Kim Rollo
An absolutely disgraceful company! Don't update tracking, make it impossible to talk to someone, overdue parcel. Talk in their chat and then get told they will connect you with an expert and saif you then have to pay for that privilege and then disconnect you from further chat. I will be putting in a complaint and lodging to get my money back.
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