Fastway Australia review by Andrew

Said item delivered 9.13am after a 1 week late promised delivery time. I was at home at this time when a courier arrived and dropped something in my mail. Nothing at all looking like my item. Even still my instructions were to leave at front patio which was under cover. After a down poor of rain this afternoon I go get out the letter box whatever was left there and sure enough it was my item folded in half and half hanging out letter box to get rained on. Item damaged. Not the first time I've had issues with this delivery company. They said item delived as specified as their finalisation piece. Not at all delivered per my directions.

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Other comments

  • Fast delivery. Arrived with a smile


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  • This would have to be the worst courier company in the world I now ask companies how they are going send me goods and if it’s with this company I either ask for an alternative or I don’t buy their product. Running a business I can’t afford to three weeks for a customers parts


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  • I personally dropped my package off at Carbondale PA Post office and it's still showing same post office in possession of the package for 3 weeks now! Pissed Off to say the least


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  • 10/10 excellent service Very fast and reliable trustworthy courier company


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  • Advised me my parcel has been delivered which I haven’t received, this is a terrible service


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  • An absolutely disgraceful company! Don't update tracking, make it impossible to talk to someone, overdue parcel. Talk in their chat and then get told they will connect you with an expert and saif you then have to pay for that privilege and then disconnect you from further chat. I will be putting in a complaint and lodging to get my money back.


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