Fastway Australia review by Josh Graham

Everything about you is slow and rubbish. You don't answer phone. Your operators are slow, ah let me put you on hold I have no idea what the **** I am talking about I need to check. Your service is the worst in Australia, even Australia Post is embarrassed by you. How the **** is my item still sitting at your Sydney Depot its been 3 days. Online chat still waiting for an agent, I know because everything in your service is rubbish that you may not know waiting 14 minutes so far, is an agent will be with you shortly. You have no excuse, you are the cancer of the already rubbish courier groups in Australia. Everyone in your company should step down today and start from the ground up.

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Other comments

  • Fast delivery. Arrived with a smile


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  • This would have to be the worst courier company in the world I now ask companies how they are going send me goods and if it’s with this company I either ask for an alternative or I don’t buy their product. Running a business I can’t afford to three weeks for a customers parts


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  • I personally dropped my package off at Carbondale PA Post office and it's still showing same post office in possession of the package for 3 weeks now! Pissed Off to say the least


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  • 10/10 excellent service Very fast and reliable trustworthy courier company


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  • Advised me my parcel has been delivered which I haven’t received, this is a terrible service


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  • An absolutely disgraceful company! Don't update tracking, make it impossible to talk to someone, overdue parcel. Talk in their chat and then get told they will connect you with an expert and saif you then have to pay for that privilege and then disconnect you from further chat. I will be putting in a complaint and lodging to get my money back.


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