Fastway Australia review by Narelle

Terrible service I have been waiting since early October for my parcel I rang last week got told it was at their Sydney depot and that they would get in contact with me heard nothing have just rung them again today apparently still sitting at the depot and they asked me to tell them what was in the parcel when I wouldn’t say as it was none of the business she said she need to know what I was waiting for Big W you should never use this company again and by the way I am only giving one star as I had to put something other there would be nothing

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Other comments

  • Always slow. Tracking numbers often don’t work. Takes forever for parcels to arrive. Always excuses around a backlog of deliveries which tells me they are under resourced and don’t want to fix their internal management issues sadly. I wish I didn’t have to deal with them at all!!! Lift your game people. Look at your review rate (1.22)! It isn’t good enough for todays age


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  • Kept me up to date with the process. Delivery was left in a very safe place just as my request. I've dealt with many Delivery companies and this one is very good.


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  • Empty packaging delivered, item had been removed or fell out during transit. All responsibility denied and a flat refusal to conduct a search .


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  • Your company is completely hopeless paced was meant to arrive on Thursday last week you said you can't locate my property what you don't use google maps you spastics


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  • Absolutely the worst company in every way. Took weeks to finally get courier tracing advice. Then repeatedly advising UNABLE TO DELIVER. No successful contact was Tried to pick up from depo no address provided. This item was essential and needed before the 15th Apr Definitely UNPROFESSIONAL. Still no Delivery, still no ability to get an answer from the company. O is way too good for you lot.


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  • Useless company l will never use ever again 3 day postage is now day 6 and still no parcel absolutely disgusting service and communication fast way ?? Yea right ld hate to see the slow way Don’t use these clowns it is definitely a circus


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