Fastway Australia review by Narelle

Terrible service I have been waiting since early October for my parcel I rang last week got told it was at their Sydney depot and that they would get in contact with me heard nothing have just rung them again today apparently still sitting at the depot and they asked me to tell them what was in the parcel when I wouldn’t say as it was none of the business she said she need to know what I was waiting for Big W you should never use this company again and by the way I am only giving one star as I had to put something other there would be nothing

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Other comments

  • This would have to be the worst courier company in the world I now ask companies how they are going send me goods and if it’s with this company I either ask for an alternative or I don’t buy their product. Running a business I can’t afford to three weeks for a customers parts


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  • I personally dropped my package off at Carbondale PA Post office and it's still showing same post office in possession of the package for 3 weeks now! Pissed Off to say the least


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  • 10/10 excellent service Very fast and reliable trustworthy courier company


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  • Advised me my parcel has been delivered which I haven’t received, this is a terrible service


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  • An absolutely disgraceful company! Don't update tracking, make it impossible to talk to someone, overdue parcel. Talk in their chat and then get told they will connect you with an expert and saif you then have to pay for that privilege and then disconnect you from further chat. I will be putting in a complaint and lodging to get my money back.


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  • Clowns and how is a company with such bad reviews even aloud still to do business ps I have one eye and could still do a better job


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