Fastway Australia review by Douw Steyn

Absolutely pathetic service - only 1 update received and status this morning still reflects "your parcel being processed". Out of desperation, I placed a second order with the same supplier (thus time with Australia Post) - parcel received within 3 days. It would be faster to drive to Sydney to collect my parcel than using Fastway / aramex - and that includes 2 weeks quarantine. Absolutely disgraceful, unprofessional and poor service. Unfortunately no zero star rating available, hence my one star review.

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Other comments

  • This would have to be the worst courier company in the world I now ask companies how they are going send me goods and if it’s with this company I either ask for an alternative or I don’t buy their product. Running a business I can’t afford to three weeks for a customers parts


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  • I personally dropped my package off at Carbondale PA Post office and it's still showing same post office in possession of the package for 3 weeks now! Pissed Off to say the least


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  • 10/10 excellent service Very fast and reliable trustworthy courier company


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  • Advised me my parcel has been delivered which I haven’t received, this is a terrible service


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  • An absolutely disgraceful company! Don't update tracking, make it impossible to talk to someone, overdue parcel. Talk in their chat and then get told they will connect you with an expert and saif you then have to pay for that privilege and then disconnect you from further chat. I will be putting in a complaint and lodging to get my money back.


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  • Clowns and how is a company with such bad reviews even aloud still to do business ps I have one eye and could still do a better job


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