Fastway Australia review by Wendy Marks
Wendy Marks
Now mid Feb. Have my parcel at Melbournw depot since early December and it has not moved dispite assurances it was being dispatched urgently in mid January. Absolute incompetence and no honest attempt to forgive their contract dispite repeated attempts to get answers. I will be getting back to my supplier and insisting on action, be it a claim for loss or replacement with another freight company. TOTALLY UNPROFESSIONAL AND INEXCUSABLE TO TAKE OVER 2 MONTH TO OFFER NO REASON OR RESOLUTION FOR FAILURE TO DELIVER DISPITE NUMEROUS ATTEMPS BY SUPPLY TO OBTAIN ANSWERS AS TO WHY THIS HAS NOT EVEN LEFT YOUR DEPOT. I wish a negative rating was allowed here. Not even 1 star but my comments not allowed without it.??
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Other comments
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Tim
This would have to be the worst courier company in the world I now ask companies how they are going send me goods and if it’s with this company I either ask for an alternative or I don’t buy their product. Running a business I can’t afford to three weeks for a customers parts
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Stacey Littlejohn
I personally dropped my package off at Carbondale PA Post office and it's still showing same post office in possession of the package for 3 weeks now! Pissed Off to say the least
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Damien Kent
10/10 excellent service Very fast and reliable trustworthy courier company
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Davina
Advised me my parcel has been delivered which I haven’t received, this is a terrible service
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Kim Rollo
An absolutely disgraceful company! Don't update tracking, make it impossible to talk to someone, overdue parcel. Talk in their chat and then get told they will connect you with an expert and saif you then have to pay for that privilege and then disconnect you from further chat. I will be putting in a complaint and lodging to get my money back.
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Stefan
Clowns and how is a company with such bad reviews even aloud still to do business ps I have one eye and could still do a better job
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