Fastway Australia review by Lana from Perth WA
Lana from Perth WA
WORST FREIGHT EXPERIENCE OF MY LIFE. 18 days from Melbourne to Perth and counting. No idea where my parcel is or when I can expect to see it. Zero customer service. Absolutely hopeless. WILL NEVER USE THEM AGAIN. Gave them 1 star because it wouldn't let me give them a lower score.
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Other comments
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Andrew
Fast delivery. Arrived with a smile
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Tim
This would have to be the worst courier company in the world I now ask companies how they are going send me goods and if it’s with this company I either ask for an alternative or I don’t buy their product. Running a business I can’t afford to three weeks for a customers parts
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Stacey Littlejohn
I personally dropped my package off at Carbondale PA Post office and it's still showing same post office in possession of the package for 3 weeks now! Pissed Off to say the least
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Damien Kent
10/10 excellent service Very fast and reliable trustworthy courier company
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Davina
Advised me my parcel has been delivered which I haven’t received, this is a terrible service
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Kim Rollo
An absolutely disgraceful company! Don't update tracking, make it impossible to talk to someone, overdue parcel. Talk in their chat and then get told they will connect you with an expert and saif you then have to pay for that privilege and then disconnect you from further chat. I will be putting in a complaint and lodging to get my money back.
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