Fastway Australia review by Amanda Watkins

Fastway completely failed as a courier service, I don’t think I have ever been more frustrated with a delivery company! They had my Xmas parcel on12th they stated they tried to deliver my parcel on 19th Dec I was at home I got a collect your parcel note in my letterbox! I have rung fastway 6 times assuring me it has become a priority to deliver, as it was an expensive gift for Christmas I needed it by 24th Dec it never came! I was primed it would be delivered on Sunday 22nd I waited it never came!!! It is now 30th Dec my friend has left the country without their gift!!!!! I rang again they don’t know where it is at the docking bay it has been escalated several times so they keep telling me I’ve been promised they will email me updates no emails have come through, I requested to speak to the highest manager they said he would call!!! Management NEVER contacted me!!!! This is the worst delivery service company on the Planet!! DONT USE THIS fastway COMPANY!! I will be making a formal complaint and blogging my experience so innocent people don’t get trapped and Companies will choose another delivery service!